Ali Reviews ‑ Product Reviews , Počet recenzí: 13 483

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 93 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
11. březen 2023

there is written free, but its not free i open the app and have directly accept 10€/ per month

- service was good

if it would be free like they say in app description for 5 reviews per product then i would give 5 stars. otherwise its to expensive so that i change to for example judge review app

RYO Store
Německo
Doba používání aplikace: 8 dny
Vývojář FireApps odpověděl 16. březen 2023

Hi there,

I'm Sunny from Ali Reviews and thanks for your feedback of Ali Reviews.

We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built our app to provide a great return on investment on all of our plans. We are confident that the app will pay itself back in full by increasing the conversion and retention of your customers.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Sunny
Ali Reviews by OneCommerce

10. listopad 2022

I had good support. But I have not gotten what I have been looking for. I am having trouble getting quality reviews for my product.

Store Remelay
Spojené státy
Doba používání aplikace: 4 dny
Vývojář FireApps odpověděl 15. listopad 2022

Hi Jim,

This is Oscar from Ali Reviews. Thank you for your experience with Ali Reviews.

For your case, we have seen that one of my colleagues is following your case, please let them know if you need further support

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

12. říjen 2022

I rather talk to someone instead of an inform chat all the time. If a person can talk to someone the problem might get solve a lot faster instead of 3 hours later because of miscommunication or misunderstandings.

trendsparkway.com
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář FireApps odpověděl 18. říjen 2022

Hi Rosalind,

Here's Lisa and we sincerely apologize for this inconvenience

For unexpected support from our agent, we personally talked directly to them in order to avoid it in the future. Also please believe us that single conversation does not reflect the whole support and product quality we have built for years so I highly appreciate your understanding on this situation.

As we have checked your conversation with our colleague and seen that we have explained clearly about your issue, please let them know if you need further support

Best Regards
Lisa
Ali Reviews - Product Reviews Support Team

Datum úprav: 15. leden 2023

Great Customer service even with the free version! I just downloaded the app, and it gave me some issues. But it was instantly solved by their CS.

EDIT AFTER use: Too many functions are behind paywall.

VivaGadgets
Nizozemsko
Doba používání aplikace: 2 měsíci
Vývojář FireApps odpověděl 16. leden 2023

Hi Mauritz,

I'm Richard from Ali Reviews

Thanks for taking the time to share your feedback with Ali Reviews. On the details of pricing plan, we have provided more information about pricing plan

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

29. červenec 2023

I just try this app, seem easy use and the customer service is quit helpful , very good.
If the free period is longer may be better.

Hi-markets
Hongkong – ZAO Číny
Doba používání aplikace: 18 dny
10. únor 2023

It's hard to use for someone like me. But, the rep helped me get going pretty well. It's costly for the app...

INDIGO•V
Spojené státy
Doba používání aplikace: Asi hodinou
Vývojář FireApps odpověděl 14. únor 2023

Hi Rattana,

I'm Gemma and thanks for your feedback of Ali Reviews.

We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built our app to provide a great return on investment on all of our plans. We are confident that the app will pay itself back in full by increasing the conversion and retention of your customers.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Gemma
Ali Reviews - Product Reviews Support Team

24. prosinec 2022

Suporte muito bom! Estou testando ainda o aplicativo e já percebi algumas lentidões no aplicativo. Quero filtrar as avaliações para colocar no site em português e demora de mais comparado com outras opções.

Busquelopes
Brazílie
Doba používání aplikace: 24 hodinami
Vývojář FireApps odpověděl 27. prosinec 2022

Hi there,

Here's James from Ali Reviews. Thank you for your feedback

Based on your issue, as we have seen that one of our colleagues is taking care your case, please let her know if you need further suppor

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

2. červen 2022

Very Expensive... we use apps for 5 websites. very good apps. but expensive. if you want to use this app you have to make Also you can make easy upload reviews and your customer quickly uploads reviews.

Meveria Shop
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář FireApps odpověděl 4. červen 2022

Hi there,

I'm William. Thanks for your feedback of Ali Reviews.

We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built our app to provide a great return on investment on all of our plans. We are confident that the app will pay itself back in full by increasing the conversion and retention of your customers.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

23. srpen 2022

comecei a usar o app o suporte é nota dez ja o app na versão gratuita deixa a desejar pois parou de fazer os reviews talvez assinado melhore

storemultimarcas
Brazílie
Doba používání aplikace: 21 dny
Vývojář FireApps odpověděl 18. říjen 2022

Hi there,

Here's Vani from Ali Reviews and thanks for your feedback about our support as well as app

Bases on your feedback, I will take it into consideration to improve our app in the better way. More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vani
Ali Reviews by OneCommerce

23. květen 2022

Everything is fine except that you can't export all comments. I hope to enhance the function of exporting comments.

Kolmnurkus
Čína
Doba používání aplikace: 3 měsíci
Vývojář FireApps odpověděl 24. květen 2022

Hi there,

I'm William. Thanks for your review of Ali Reviews.

As I have checked and seen that one of my colleague helped you export review via CSV file, please kindly check it and let them know if you need further support

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team