Ali Reviews: AI Product Review

Ali Reviews: AI Product Review

Recenze (1 738)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 93 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
19. prosinec 2024

I would have to say that this service is a great idea. But as i was adding my reviews to my products on shopify I realized that all of the reviews that had pictures or videos were not the same product that i was selling.. So after assigning them i had to go back through all of them and take away every review with a photo or video. It was very aggravating... So because of that and the fact that i'm not making any sales i don't have the money to continue the subscription. I had to contact customer service to help me do this and I spoke with Rachel. She was so helpful and walked me through everything step by step as well as she informed me of being able to downgrade for now and then i can come back for the super plan whenever i have the money and the sales to do so. I want to say that she was polite and very informative she went well beyond for me and i appreciate it. Thanks Rachel

The Worlds Most Famous
Spojené státy
Doba používání aplikace: 26 dny
Vývojář FireApps odpověděl 23. prosinec 2024

Hi there,

Here's James from Kudosi.
Thank you so much for your feedback and sorry for the trouble you met.
We understand that you're having issue with getting correct review image which match your product. In this case, we also share you alternative solution to get correct review image. The guide was sent to your email. Would you mind check if that suitable for you so we can provide you further assistance?
I am looking forward to hearing from you.

Regards,
James

16. srpen 2024

Victoria the support person was not helpful at all. she said "It is out of my responsibility, you should do it by yourself." instead of trying to help me out. I asked to speak with a different support person, Harwin. This person was very helpful and helped me solve the problem that I was experiencing. Harwin deserves 10 stars.

NUBITTIES
Kanada
Doba používání aplikace: 8 měsíci
Vývojář FireApps odpověděl 18. srpen 2024

Hi Lauren,

Here's Lynn from Ali Reviews, I hope you're doing fine.
I would like to know if you received our previous email and I hope to get a response from you.
For this case, we would like to express our sorry about our communication and attitude to customer, we'll improve our service better. It would be great if you can understand that we're willing to support you.
I am looking forward to your response.

Regards,
Lynn

15. leden 2018

I would give this more stars but took away two for not being alerted that the largest amount of reviews you can import from Ali is 10. While this works great for larger, more established websites, it's not worth it to a smaller site, just starting out, who is looking to something like this to help establish them as being reliable. It needs to be in clear language that this is only a trial and you'll only have access to 10 reviews, just for testing purposes. It does work, with a little work, just not for us beginners.

Thepink Label
Spojené státy
Doba používání aplikace: 20 dny
22. duben 2024

mylotusmat
Spojené státy
Doba používání aplikace: Více než 4 roky
Vývojář FireApps odpověděl 25. duben 2024

Hi there,

This is Oscar from Ali Reviews. Thank you so much for feedback to Ali Reviews.
Regarding your issue that reviews did not display on review box, we sent you an instruction to your email and in the conversation with us as well. I hope you check it and let us know if there's anything you need help more, we're willing to support you.
Thank you so much and have a nice day to you!

Regards,
Oscar