Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

レビュー (14,754)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2019年11月29日

If I wanted to write code I wouldn't have looked for an app in the store! BUT this app REQUIRES CODING! and even after coding the app doesn't work!

Jely Wax
イスラエル
アプリの使用期間:約1時間
FireAppsが返信しました 2019年12月1日

Hi Elizen,

This is Lynn from FireApps Customer Support team, and I am very sorry for the inconvenience may caused to your store.

As I can check from our system, one of my colleague here, Andy, contacted you directly since last Friday, and issue was resolved with few existing articles.

If you have any other concern later, please feel free to contact us via our live chat, or email at support@fireapps.io.

Regards,
Lynn

2017年6月16日

Not working. Wont import reviews.

Bum Jungle
アメリカ合衆国
アプリの使用期間:約1時間
2017年11月13日

What a joke and a waste of time. There where complains that it only allowed one product for the FREE version well it is now two products (I have no words for this). I do understand FREE and I am willing to pay but only if I think it is going to benefit my store, especially when I'm just starting out. They could promote 25-50 products on the FREE version just so you can see if it is going to be a good fit for your store. Also, if you read this and you are customer support YOU need to check your help button it doesn't work.

Mystic River Online
アメリカ合衆国
アプリの使用期間:43分
2021年3月18日

Such a headache. I wasted so much time trying to set up. It is much easier to set up almost every other review app

dishsupplies
アメリカ合衆国
アプリの使用期間:41分
FireAppsが返信しました 2021年3月18日

Hello Joseph,

Here's Kate from Ali Reviews - Product Reviews Customer Support Team.

Firstly, I am so sorry for the inconvenience you experienced with our app, however I do not see any communication between you and our team. Therefore, could you please let me know if there was any problem when set up our app for better understanding?

Besides, if you can re-install our app, I will be more than happy to help you to set up all things you need as same as we always do with other valuable customers.

Look forward to hearing from you.

Regards,
Kate

2022年10月21日

The app required that I install an extention, which I did. It did not import the product reviews because it said I had the wrong URL. I could not find a URL that they said I should find. Then, I uninstalled it, and now I have an error message on ALL my pages that says, "Liquid error (sections/header.liquid line 439): Could not find asset snippets/alireviews_aggregateRating.liquid. I don't know how to get rid of it. WTH??????

Family Wildfire Survival Equipment
アメリカ合衆国
アプリの使用期間:39分
FireAppsが返信しました 2022年10月24日

Hi Janet,

I'm William from Ali Reviews and we sincerely apologize for unexpected experience with our app

In relation to your issues, we have seen that one of our colleagues is taking care your case, he gave you clear explanation along with its solution on your case, please let him know if you need further support

Looking forward to hearing from you soonest

Best Regards
William
Ali Reviews by OneCommerce

2019年8月1日

I got this app and didnt like it. I wasted $9. Then uninstalled it and now my store load time is 20 seconds. This app is terrible.

Matupuncture
アメリカ合衆国
アプリの使用期間:39分
FireAppsが返信しました 2019年8月1日

Hi Brett,

This is Ken from FireApps Customer Support team, and I do apologize for this inconvenience may have caused to your store.

Currently I can see that you have had a conversation with our agent, Lynn, so I am going to inform her about this, and please let her help you with a resolution ASAP.

Regards,
​Ken

2018年5月26日

The app doesn't sync correctly with the store and makes the page take longer to load

Whatcha Really Really Want
アメリカ合衆国
アプリの使用期間:38分
2023年5月16日

All of the reviews say Lorem Ipsum. Not the actual text. Would be very useful tool if this was fixed, albeit maybe a bit misleading/dishonest considering the reviews aren't actually reviews that were placed on the shopify store.

Better Things
アメリカ合衆国
アプリの使用期間:35分
FireAppsが返信しました 2023年5月17日

Hi Brandon,

Here's Jane from Ali Reviews and we're deeply sorry for this unexpected experience

In relation to your concern, maybe you will get confused between sample reviews in the preview section and the actual review. However, please be advised that the content in the preview is a simulation. This is not the one that will officially display on your store font. On your real page, the actual review will show as it should be

Based on your feedback, we will definitely note your point to take it into consideration and improve customer's experience better. We have seen that one of our colleagues is following up your case, he gave you a clear explanation, please let him know if you need further support

Best Regards,
Jane
Ali Reviews by OneCommerce

2018年10月12日

tough to use. coding. i dont know its work or not after coding recomend me good app with easy to use

Haddi Express
フランス
アプリの使用期間:26分
2018年10月2日

Doesn't show any of my products in the app back end so I can't even test the review functionality. No support docs to explain how to import products into the app or why I am having this issue. Just not working - glad I didn't go for a paid plan.

Primal Trend
イギリス
アプリの使用期間:25分