Ali Reviews ‑ Product Reviews , 14,248件のレビュー
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Amber from the customer service is very friendly. She did know my question in mind even before I send them a message. Thanks a lot!
Hi there,
Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Robert
Ali Reviews - Product Reviews Support Team
I am Using This app Is Great. but there is one Problem in Changing Name For our Contry One By One This is boring. Please solve Bulk Changing Name
Muy Buena app. Súper practica y manejable.
Al inicio no sabía como hacerlo y escribí al soporte y me ayudaron super rápido y efectivamente. Muy recomendable!!
Hi there,
I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Anna
Ali Reviews - Product Reviews Support Team
Dante was a great help and was very courteous. He was able to solve my rating issues very quickly! I really appreciate all the help.
Hi Hugo,
I'm Richard. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.
Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews - Product Reviews Support Team
Holy Crap . . . removed it to reinstall again but now won't install. How do I install this App once more?
Hi George,
Thanks for letting us know the issue, and please accept our sincere apologies for the inconvenience you have experienced in respect to this issue.
I am Petey from Ali Reviews Customer Support team, and please kindly be advised that our servers experienced an unexpected outage.
We are now in progress to fix it, and the ETA provided will be around 06:30am, Jun 7, 2019 (GMT).
Everything should be back to normal since then, but rest assured I will keep you updated on the progress via your email ASAP.
Once again, we deeply apologize for this issue.
Best Regards,
Petey
The ladies were so helpful and made the process of pulling reviews to my store so much easier. They are amazing!
Hi there,
My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.
Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews - Product Reviews Support Team
I like this app very much, It is very helpful. It has best reviews with pictures which is more supported.
They have a good technical support.
Hi Shady,
This is Miranda from Ali Reviews. Thank you so much for your experience with Ali Reviews.
We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.
Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Miranda
Ali Reviews by OneCommerce
Excellent 100% recommended app, this app gives the security of a seller's page that future buyers can trust and turn it into a safe sale.
I have used this app and it has helped me to get all the reviews I need to make my customers feel confident that these real reviews have been placed there by real customers. I am very thankful and happy that shopify has this application for free with an opt to upgrade it.
This is a horrible horrible horrible app, do not download it! They freaking cheat my money when i upgraded to a premium plan. Found the premium plan useless and wanted a downgrade, but it removes all my basic plans rights and removes all my existing reviews if i decided to downgrade my plan. Horrible horrible app, DO NOT DOWNLOAD IT!!
Hello Lynn,
I'm Kate from FireApps Customer Team, and I am very sorry for the inconvenience may caused to your store.
Per my check, seems like there was a misunderstanding here, so please let me explain in a clearer way.
During the time you use our app, you can Upgrade/Downgrade any time you want without losing any reviews.
One thing to note is that when you do Downgrade, the reviews will be unpublished automatically, not removed. Therefore, you will have to re-publish them again to make them available, and we provide a bulk action to publish all reviews at once easily for all customers.
You can also check this article for more information: https://help.fireapps.io/en/articles/2001344-what-will-happen-with-my-data-when-i-upgrade-or-downgrade-my-plan
Should need any help from us with those, please feel free to contact us via our live chat, or our email at support@fireapps.io.
Regards,
Kate