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The program is really good.
1 request to the creators of the program: Put the possibility to respond to customer reviews.
The program is really functional and attractive. It integrated really well into our site and looks beautiful.
At first we had problems getting reviews from Aliexpress, but we got help from a really great customer service and with this we were able to fix it.
Another bigger problem was the delivery of customer e-mail messages, which are sent after a certain period of time when the order has been sent to the customer.
Although the program showed that it should send the messages, it did not. We also got help from the customer service quickly and this problem had to be solved as well.
Now the program works as we want and it is perfect.
I highly recommend this program.
Hi Jarsi,
Here's Robert from Ali Reviews. Thanks for your review and your feedback about our app, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
As you mentioned that "1 request to the creators of the program: Put the possibility to respond to customer reviews", we have this function, please go Manage review => Question & Answer , please take a look on this image https://i.imgur.com/s0a1Q7q.png
More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Robert
Ali Reviews by OneCommerce
Love this app. Has everything you need to make your store look and feel great! And the customer support is amazing. Quick response and helps you with all your needs !! Highly Recommend!
Hi there,
This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.
We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.
Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oscar
Ali Reviews by OneCommerce
very good
Hi there,
Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.
In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
James
Ali Reviews by OneCommerce
Awesome interface. The setting up of the app was made very much easy as after Dante, a team member, reached out to me to help set up the reviews to my website. He was very patient and resourceful in helping set up the reviews on each individual item and on the homepage! Overall a very good service and it is really easy to setup as they have a team that helps you set up everything as soon as you install the app.
Hi there,
Here's Kyle from Ali Reviews. Thank you so much for your greathearted review
We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.
Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Kyle
Ali Reviews by OneCommerce
Fantastic support and exactly what I needed. If your looking for a better product review solution this is it. Within a few days reviews started flowing in.
Hi RICHARD,
Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.
In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
James
Ali Reviews by OneCommerce
Customer service is very good and they respond immediately.
Hi there,
Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.
In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
James
Ali Reviews by OneCommerce
This app is very good, the csutomer service is incredible. I had Vanj who walked me through every step of the way done everything for me and also showed me how to do it for myself. thank you so much my site looks great!
Hi Samuel,
My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.
Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Charles
Ali Reviews by OneCommerce
Perfect review app and the customer service is unmatched! Had a small display issue with the reviews at the bottom of my page, hopped onto their live chat, and Giselle helped me asap. Definitely recommend this app!
Hi there,
I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.
Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.
Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Richard
Ali Reviews by OneCommerce
very useful, ı had some problems with importing reviews because of the links that ı used, but thanks to Gabriel, I have figured out how to delete unwanted comments and solved the importing problem. I recommend adding the chrome extension for easier import. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
Hi there,
This is Bernice from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.
Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Bernice
Ali Reviews by OneCommerce
I LIKE THE MODERATOR
Hi there,
I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.
Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Thomas
Ali Reviews by OneCommerce