レビュー (14,346)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年2月25日

The web customer support helper was a great asset to our company. They were friendly, efficient, and well-informed about our products and services. They took the time to listen to our customers and provide the best solutions to their problems. They were also very patient and understanding when it came to explaining our products and services in detail. We appreciate their prompt responses and willingness to help our customers. The helper was also very organized and kept track of all the tasks they completed in a timely manner. We value their dedication and hard work in providing our customers with the best experience. In addition, the helper had excellent communication skills and was able to communicate effectively with our customers. We are thankful for their assistance in providing our customers with the best support possible.

PureLife
アメリカ合衆国
アプリの使用期間:5ヶ月
FireAppsが返信しました 2023年2月28日

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

2022年12月27日

This app makes it easier for me to import reviews and I can help easily talk to customer service. They are very helpful.

Right Kleanssential
アメリカ合衆国
アプリの使用期間:5ヶ月
FireAppsが返信しました 2022年12月27日

Hi Damalie,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

2022年4月8日

excellent app!! I've installed and started working nice and smooth. Zenny resolved my problems and I give her 5-star. Thanks

Race Car Bed, Twin Size Car Bed
アメリカ合衆国
アプリの使用期間:5ヶ月
FireAppsが返信しました 2022年4月12日

Hi there,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

2020年7月13日

great! to work with you! The service is excellent. They help quickly

boncahome
イスラエル
アプリの使用期間:5ヶ月
FireAppsが返信しました 2020年10月2日

Hi there,

Here's Seri from FireApps Customer Support Team. Thanks for your positive review. We hope you have a good experience with Ali Reviews app.

We really encourage you to check our blog at https://fireapps.io/blog to get latest updates for not only Ali Reviews, but also other apps from FireApps.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Ali Express Reviews Support Team

2022年9月5日

i had a great help from scarlet and she took time to help me sort the reviews out a lot more making it very professional which i really needed and appreciated

Tonalblend
イギリス
アプリの使用期間:5ヶ月
編集日:2023年3月8日

Really helpful. It saves you a lot of time and the customer care chat is very responsive. Nice app to have.

Monseori
アメリカ合衆国
アプリの使用期間:5ヶ月
FireAppsが返信しました 2023年3月9日

Hi Andrei,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

2020年9月22日

I needed help getting the app set up on my website, because the code installation portion of the process was a little too complex for me to do on my own. I contacted the customer support team, which was very responsive and helpful. The customer service rep who helped me was Andy, who was very nice and patient. He resolved the issue very quickly and got the reviews box as well as the review rating stars quickly set up on my website. The entire process was completely seamless and easy for me. All I had to do was sit back and relax, while Andy handled the installation task. Thank you Andy for all of your help!

BraceFitPro
アメリカ合衆国
アプリの使用期間:5ヶ月
FireAppsが返信しました 2020年9月30日

Hi there,

Here`s Johnson from FireApps Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Product Reviews Support Team

2021年7月29日

I could not put the application in fraçais the person does it for me I am very happy and I recommend sleeping they are listening

TexBeauty™
フランス
アプリの使用期間:5ヶ月
編集日:2021年3月10日

nice app, stunning customer service jennifer, thank you for the help. l use this for 4 months, they really help me, good job.

Hikepros
中国
アプリの使用期間:5ヶ月
FireAppsが返信しました 2021年3月11日

Hi there,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

編集日:2021年10月30日

Lisa was quick to chat in and help me with my question on what I was looking for regarding Spocket. She always so knowledgeable and professional with her answers as well as very fast which is appreciated very much. Thanks Lisa:-)

Nova Luxx Boutique
アメリカ合衆国
アプリの使用期間:5ヶ月
FireAppsが返信しました 2021年11月2日

Hi Mirela,

This is Jocasta from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews - Product Reviews Support Team