Ali Reviews: Kudosi Review App
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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I compared other Transfer Review Apps and saw this was the app for me because there advertisement said at first, unlimited review transfers and some other things for 9.99 a month...then after using it for about a week they changed it and now it says ONLY 500 REVIEW TRANSFER. This really sadden me!! Im just starting my store in shopify and on a shoe string budget! Don't get me wrong This is a good App. But the point of it all was the false Advertisement. Rule of thumb, take care of your customers and they'll always be loyal to you!!
Hi Marlene,
Here's Lynn from FireApps Customer Support team, and we really appreciate your feedback to our app.
First of all, we are truly sorry for this inconvenience.
Actually, our Marketing team sent a message a month ago to all users in order to inform about this policy change officially. However, in that message, it is sadly to say that our Marketing team did not clarify clearly about this big change, reducing from Unlimited to limited reviews, which made you highly confused and disappointed.
Besides, since you removed our app already, we would like to offer 10% discount, and 100 more new products reviews if you re-install our app in the coming 1-2 weeks, and we will do our best to make it not happen again in the future.
Thank you for your understanding.
Should you have any other concern later, please feel free to contact us via our live chat, or email at support@fireapps.io.
Regards,
Lynn
Very nice app, very easy to use, lot of things you can do with this app but i think is too much expencive.
I used this app for my store. I really like how it shows me the reviews. It would be nice if the reviews showed up in my store all the time.
Sometimes hard to get reviews, It is not that easy as it says
It's a good app, but i'm kind of in troubles to import the reviews all at once. Since I didn't find this way to do this, i'm importing one by one review and this is not as easy as I would like it to be.
there is written free, but its not free i open the app and have directly accept 10€/ per month
- service was good
if it would be free like they say in app description for 5 reviews per product then i would give 5 stars. otherwise its to expensive so that i change to for example judge review app
Hi there,
I'm Sunny from Ali Reviews and thanks for your feedback of Ali Reviews.
We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built our app to provide a great return on investment on all of our plans. We are confident that the app will pay itself back in full by increasing the conversion and retention of your customers.
Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Sunny
Ali Reviews by OneCommerce
Great but not amazing! It has some bugs and if you don't update it doesn't work
the products arent showing up so i dont even know how to add any reviews to my store and its not showing up anywhere, it used to work but not anymore
good was helpful in getting the review quick, would be better if it had an all in key though. But good overall.
Hi Aarsh,
This is Lynn from FireApps Customer Support team, and thanks for your feedback.
About your opinion, "would be better if it had an all in key though", would you mind to explain it clearer, so we can assist you more on it?
In case you want to get reviews for ALL products at once, I would like to inform you that we have that function, and please refer to the following article for more details:
https://help.fireapps.io/en/articles/2001345-how-can-i-get-reviews-for-all-products-at-once
Look forward to hearing from you, and if you have any other concern, please feel free to contact us via our live chat, or email at support@fireapps.io
Regards,
Lynn
i am just getting started so i don't have really idea about the app currently. I will review right after i use it
Hi Unique,
This is Alexander from Ali Reviews - Product Reviews Customer Support Team. Thanks for your review.
I have seen that my colleague is still following your case, please let them know if you need further support. Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Alexander
Ali Reviews - Product Reviews Support Team