Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

レビュー (14,712)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2020年7月14日

I have used this app for about one year on this store. In this time, my reviews have disappeared from my store several times without explanation. I'd already had this problem before in another store, and each time I asked for help and received a generic reply. Each time I had to un-install and re-install the app for the reviews to appear again. Since I don't baby-sit my store, I don't know how long the review were not showing. I am disappointed to say the least..

UPDATE FROM DEVELOPER'S REPLY:
This problem has happened in a different store as well repeatedly. Twice I only got generic replies with no solution or reason. I have used your app on 4 stores, and reviews have inexplicably disappeared in 3 of them MULTIPLE TIMES.

Alexan Girl
アメリカ合衆国
アプリの使用期間:3ヶ月
FireAppsが返信しました 2020年7月14日

Hi Simon,

Here's Raymond from FireApps Customer Support Team, and we are truly sorry for the inconvenience caused to you.

Regarding your concern about "my reviews have disappeared from my store several times without explanation", please note that issue could be different per store, and we always recommend customers to contact us through problematic store for better understanding.

I believe main disappointed issue you experienced was with Alexan Home store, so we will focus on a separated email about that store.

Last but not least, about Alexan Girl store, the last time you asked for help was around 3 months ago, and the reason you were asked to charge again was because you upgraded from a Shopify Test plan to Paid plan.

Regards,
Raymond

2022年12月4日

Really easy to use app. The customer service is amazing. Tailor, Charolette, and Serenaa help me quickly with any questions i had.

TrecesBoutique
アメリカ合衆国
アプリの使用期間:3ヶ月
FireAppsが返信しました 2022年12月6日

Hi Idashia,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

2018年4月12日

great app and easy to use! video was really easy to understand!

Koolthang
オーストラリア
アプリの使用期間:3ヶ月
2023年6月5日

Just started using this app, Instant replies and helpful tips very useful for what im working towards!

HexaGlow
カナダ
アプリの使用期間:3ヶ月
FireAppsが返信しました 2023年6月6日

Hi there,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

2020年11月13日

I had a problem importing the product reviews in my shop and Lisa from the service did it for me. Thanks to her!

cosy day
スイス
アプリの使用期間:3ヶ月
FireAppsが返信しました 2020年11月15日

Hi there,

Here's Harry from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

2021年7月4日

It's perfect, the customer service helped me building reviews on my store. I would recommend for any e-commercants

discursus
フランス
アプリの使用期間:3ヶ月
FireAppsが返信しました 2021年7月5日

Hi there,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

編集日:2021年12月3日

Exelente app, me deu todo o tipo de assistencia que precisei e por isso, indico ele a todos que dese

Brasilianis
ブラジル
アプリの使用期間:3ヶ月
FireAppsが返信しました 2021年12月6日

Hi Yago,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

2022年2月11日

Thanks a lot. Awesome customer support. Really a great tool to import product reviews from Aliexpress.

GlamSenseCo
カナダ
アプリの使用期間:3ヶ月
FireAppsが返信しました 2022年2月14日

Hi Glam,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

2023年10月22日

es muy util

FelineFeasts
スペイン
アプリの使用期間:3ヶ月
FireAppsが返信しました 2023年11月8日

Hi there,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

2019年1月22日

Great app! Staff from Ali Reviews answer all the questions you have. I´m very happy with them. Thank you for all.

Nene Feliz Shop
スペイン
アプリの使用期間:3ヶ月