Ali Reviews: AI Product Review

Ali Reviews: AI Product Review

レビュー (1,357)

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
編集日:2025年3月12日

レビューのない商品でレビューを書くボタンが消えてしまっているので、チャットサポートに聞くとすぐに対応してくれ、的確にアドバイスくれた。画像もつけてくれたので、英語だったがわかりやすかった

サポート担当者:Mya

50th
日本
アプリの使用期間:1年以上
FireAppsが返信しました 2024年12月23日

Hi there,

Here's Robert from Kudosi. Thanks for your great review and your feedback about our app with the newest version of Kudosi, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Robert
Kudosi by OneCommerce

編集日:2025年11月14日

AliExpress support was responsive and effective when I encountered a problem with product reviews not displaying on my website. They identified the issue and helped restore the reviews, which were previously imported but not showing up. I’m very satisfied with their assistance and grateful for the fix

JBCoolCats
アメリカ合衆国
アプリの使用期間:7年弱
FireAppsが返信しました 2021年10月11日

Hi Brenda,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

2025年4月4日

Good app and relatively easy to use, some more customisation options would be nice, especially on the email review requests side, but good features all in all. Customer service is really great so far, they are always very helpful and knowledgeable of their product and they go the extra mile to help you. Thanks 'Rachel' for your help!

Wondrwood
アイルランド
アプリの使用期間:6年弱
FireAppsが返信しました 2025年4月7日

Hi there,

Here's Kyle from Kudosi. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Kudosi even more.

Also I highly recommend you to check our website for the latest news regarding to Kudosi and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@kudosi.ai

Regards,
Kyle from Kudosi

2024年7月16日

Recht einfache und übersichtliche gestaltete Erweiterung, die intuitiv zu bedienen ist. Manchmal dauert das publishen von Reviews etwas. Sehr schneller und freundlicher Kundensupport (danke an Rachel!). Eine Möglichkeit die Reviews selbst zu exportieren, wäre noch ideal.

Niyok Natural Cosmetics
ドイツ
アプリの使用期間:3年以上
FireAppsが返信しました 2024年7月22日

Hi there,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

2025年6月28日

I sought the support of the team to set up the app and was assisted by Harwin. I find the app really helpful in importing reviews automatically from aliexpress with just a few clicks. The only downside is the price. Other than that I have no other concerns. I would really recommend the app. ShelloCB.

Shello's Creative Boutique
イギリス
アプリの使用期間:約2ヶ月
FireAppsが返信しました 2025年6月30日

Hi Shello's Creative Boutique,

Thank you for your detailed comment on Kudosi.

We know that the price might prevent merchant to experience the app. We do have 7-14 trial days for providing merchant a period to see how's the app works with paid plan.

If you find the Free plan is suitable to your store, please enjoy it and ask us anything you need.

Have a nice day,
Lauren from Kudosi

2026年2月7日

quelques bugs mais bon support

Boutique Bidet Portable
フランス
編集日:2026年1月20日

Amazing app, customer service is really helpful! Harry was responsive and answered all my concerns promptly

Hug Ease
中華人民共和国香港特別行政区
アプリの使用期間:約2年
FireAppsが返信しました 2024年5月6日

Hi Ellen,

Here's May from Ali Reviews.

On behalf of the team, I sincerely apologize for the inconvenience caused to you.

According to the policy, the app does not allow editing reviews. Our support agent tried to explain and provide a workaround solution to solve your concern. However, I understand that you might be confused.

One of my teammates is contacting you via live chat to offer more assistance. We are looking forward to hearing from you

If you have any further questions, please feel free to contact us via our live chat or email us at support@fireapps.io

Regards,
May
Ali Reviews by OneCommerce

2020年10月16日

The app accidentally broke my code, but Seri is vey professional, she resolves all my problems very fast, thank you!

newyes1
アメリカ合衆国
アプリの使用期間:2年弱
FireAppsが返信しました 2020年10月18日

Hi there,

This is Leo from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Leo
Ali Reviews - Product Reviews Support Team

2020年10月10日

the code doesn't fit well with my theme, but finally, I get help from them and solve it. thank you.

ECOSUSI
アメリカ合衆国
アプリの使用期間:1年以上
FireAppsが返信しました 2020年10月12日

Hi Bonnie,

I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thank you for spending time sharing your review.

First of all, I'm happy to see that my colleague, Andy, helped you fix your issue.

For your information, we showed some articles to instruct our user how to install the code for their theme, in case the code is not auto added due to the difference in each theme. Moreover, we are also willing to help you for this installation.

Would you mind letting me know if there's anything else that does not meet your expectation? Cause you gave us a 4-star review, it would be helpful for us if you can share more feedback, we will have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

I am looking forward to hearing from you.

Regards,
Kate
Ali Reviews - Product Reviews Support Team

2021年9月24日

The app works well. Some small issues when changing a theme, but customer service fixed them all fast! Customer service gets 100 stars.

Kipukauppa.com
フィンランド
アプリの使用期間:1年以上
FireAppsが返信しました 2021年9月27日

Hi Henry,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team