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Terrible App! Do not pay for the Professional plan as it does not work as described. Listing from Alibaba has never been able to import to your site. Customer service is not helpful either. I was told it will get solved with 24-48 hours yet it has been a week and when I checked with them, it goes to another guy, and you will have to start the whole procedure again. For some reason, their technician is always off work.
CHECK YOU PRODUCTS half of mine were not even for sale anymore. My settings are correct sync is on and they keep saying they will fix it but weeks have passed and nothing has been fixed. Every time you speak to them they say they will email you but that has never happened they lie to keep you happy. Every time i log on there is a new problem that never gets fixed. This app is a joke, don't waste your money or time on this app but remember people go through your PRODUCTS 50 percent of mine were no longer available from the supplier. In 5 months i have never received an email to notify me that a problem has been fixed they just say what a joke
great customer service at my end.
I had the BEST customer service EVER! rajendra WAS VERY PATIENT AND HELPFUL. ANYTIME I NEED HELP, IT WOULD BE NICE TO HELP HIM. AFTER DAYS OF TRYING TO FIGURE OUT MY PROBLEM, HE TOOK HIS TIME AND HELPED ME. I'M SO GRATEFUL FOR HIS TIME AND PATIENCE. THANK YOU rajendra
This app is versatile and useable and very thorough for mid-level business people as so.
Great Customer support..... Basha is the best!
First I was a little confused to how to apply this app, but with the helpline chat with Mr.Rajendra made my learning curve lot easier. I really appreciate Mr.Rajendra's patience to answer all my questions. He was very precise in his answers, it was really a great help to learn this otherwise a complex concepts.
Fantastic customer service by Rajendra who helped me every step of the way. Totally recommend this service...100% Excellent Service
I was experiencing technical issues for weeks until customer service rep Rajendra was able to finally resolve my issue. I am very appreciative that I will be able to get back on track reach my deadline and continue importing fabolous products. Thank you for taking the time to identify the real issue truly appreciate your hard work and patience.
AE is a big headache. Shippers take forever to ship sometimes, they give invalid tracking numbers when you try to sort the products it won't sort, there's no way to update thousands of products at once, so just imagine the amount of time it takes. Clothing is way too small, even if you order a bigger size. my best advice is to play at your own risk.