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misleading information, the total number of product import is not per month its life time, the advertisement is misleading, I was charged two months even when the app was uninstalled.
Bad Bad Bad
I submit this complaint for the tenth time. Your program does not import images from the AliExpress website when I import any product.
And also does not automatically update the quantity and new prices. Although I did everything that was necessary from the settings menu and also the settings on the AliExpress website (why should I update manually?)
Several times I have filed the complaint and you tell me that the maintenance department will solve the problem but to no avail. All these problems remain
I think it is time to change from your program to another more serious and technical program. I will also file a complaint to the Chopeevai site on this issue as it is unreasonable to pay fees to your administration and have faced these problems for more than 15 days
Horrible app. Do not get into Dropshipping by using this app. Its hard to order products, and the customer service chat is terrible and a huge language barrier. There is no way to call or contact a real person. Use Orbelo or Spocket, I've had a better experience with them.
Does not support ipad, must use desktop or laptop
The worsed app I ever work with + extra 20$/month for such a bad app.
DON'T recommend I was losing a lot of costumers because this app doesn't track the inventory properly, the said minim 500 products a day, what I had was 10 product a day.
Guys from "Aliexpress Dropshipping" fix all these issues with the app then come back to the market if you care about your costumers!!
I hope this will help you to go forward!!
These ppl are HORRRRIBLEEEE.... you can NOT reach them when you need too. They do NOT answer questions directly, only give you the runaround and their tutorial videos are unclear and have no sound.
They REALLY need to work on their interface with this app and make the transition from ordering through your store a smooth one. I had numerous customers cancel order b/c once ordered on the store, was NOT able to finish the order on the app due to lack of customer service.
Until they fix the problem, try Oberlo. they have better customer service.
This app is a EASY pass !! DONT WASTE YOUR MONEY
The service is terrible. i have 3 order with the Appreaker, none of them are shipped. At the time i order, the items are not out of stock. But after i placed order, they told me the items are out of stocks. This meant the system is not updated and synced. I have also requested for the refunds many times, but more than a month i still haven't got my money back yet. when i ask they kept telling me that i will get my refund. All i can cay, it is terrible service
We are very sorry about your issue. we process thousands of orders every week. Only very few issues with few suppliers. we are regularly taking strict measures against unreliable suppliers. As per your refund, we already initiated refund at paypal, But it is in "Review by Paypal" state(May be delay because Corona??) Not sure. Hoping they will resolve it as soon as possible.
Dont need it the added expensises are to execive
Negative stars for this app. I uninstalled the app from my Shopify store only to be charged again. Terrible customer service. Very rude and couldn’t even speak in complete sentences.
Very bad customer support , they never respond to my emails and the products are synchronizing properly