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Perfect and smooth experience with this app so far, although I think it would be even better if they provide a function that allows us to download the photos directly from the site (and thus allowing a better image quality too), so I do not have to download another app just for this purpose. However, that being said, Razi has been a delight, very earnest and helpful in helping me out, will continue supporting this app!
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21 November 2018
Razi continues to be wonderful and assuring in his customer service (:
Your support is On point. Thanks to Rabbani I was able to get my shop corrected with pricing and understood the process better! THank you!!!
Razi, the App easy...but I hated to have to have a miniMum of 100 characters just to talk about the APP. Thank you!!!!!
This morning I had a question about how to set pricing. I spent several hours the day prior attempting to set rules and figure it out on my own. This morning I contacted customer support through the chat icon and Sai Raghav was amazing. He had my question answered within 10 minutes. He explained everything very thoroughly and in a way I could understand and take the actions I needed to accomplish my goals. Highly recommend reaching out if you have questions or are stuck on any issues with drop shipping or setting up your products. Thanks for great support!
This app is great. It isn't fully automatic to put orders through but it is still very fast. Takes about 1-2 minutes to process each order.
I recommend this app! Staff is very helpful and answered all of my questions. It's simple to use.
I was adding products to my store, but in my store the product i just added showed 0 inventory. While in my Ali product page it showed it was active. So I got customer service and chatted with sai raghav, and he told me what to do and the amounts are now showing in my invenetory. Very fast and knowledgeable!! Once again thank you Sai...you made my day!
I had some questions about importing a product off of Ali Express. I wasn't sure if it would qualify for the dropshipping program I was registered for so Rajendra was kind and patient and explained it via "Chat" that it should work and told me what I would need to do. She was very helpful. I appreciate someone answering so quickly too.
Good customer support. Answered questions accurately and fast!
Hello To whom it may concern, You have no idea how much Rajendra helped me. He was so patient and helpful. He took his time to explain things to me even going on skype to assist , that kind of caring just dose not happen these days. He was amazing to work with and never ever became frustrated. He worked with me for a long time and I know he probably had other things to do. I want to remind all of his superiors and leaders one very important point: It is staff like Rajendra that are the heartbeat of the company , with out him or people like him, you have nothing but equipment and empty chairs. Please be sure to recognize him in your next staff meeting and give him a free breakfast and coffee along with a pat on the back. I appreciate your company having a service like this, please continue to focus on the customer not the investors. Thank you!!!