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Sai Raghav provided exceptional support this morning. I had a question about settings, pricing and syncing them and he nailed it right away. Great job!
I used this app to help me in automation Aliexpress Dropshipping to my Shopify Store and their 24/7 support staff Rajendra is Awesome! She answered all of my concerns in an instant and in a polite way. Thanks, once again Rajendra, for your help!
Just getting started and they are already so helpful Razi has been a great help and glad they have such nice and informative people to help us get everything started. Thank You Razi
Very responsive, I had a problem with an order and the Ali Express team replied quickly and helped me resolve the problem very quickly.
Rajendra Helped me out with my questions very Quickly... She was very helpful and nice, as well as Professional.
I have just started using Aliexpress Dropshipping. The live support team is awesome, got me through where i was stuck.
Looking forward to making my first sale soon!
I was very confused and decided to ask the help chat and Anuradha helped me was. They were great at explaining things to me. Very helpful and made it clear to understand. Thank you very much!
I've moved a lot of product recently, but a major problem with the ordering process has gone unnoticed and has almost caused me to ship to the wrong address multiple times. I have contacted live chat support (which are helpful with many other things, despite not speaking english very well) who just say "I have forwarded the issue to the tech team" which they've said multiple times a month ago, I don't think that means anything. No updates. I've also tried using shopify app support with them. No response.
When placing an order on aliexpress, the program automatically maps the buyer's shipping information into the fields, however, it fails to input the city every time. This means you have to flip back and forth and open every order on the shopify side to see what city the current customer lives in. If you are fulfilling back to back orders, and the current customer's state has the same city name as the previous customer's state, it will fill in the previous customer's city instead of the current customer's city. If you don't catch this, and correct the current customer's city, you will send a shipment to a place that likely doesn't exist, or someone who never ordered. It would really save time if it just selected the proper city the first time.
This app is amazing. The support is instant and everything is easy to set up. Sai Raghav walked me through a few details to get me set up. I tried several other apps prior to finding this one and I am really happy and excited about this one! Thanks!!
So far useful.. It is kinda slow, but patience is a virtue. A Bit pricey, hopefully it's worth.
Great & fast support, Rajendra was really quick and helpful and solved my issue. Thank you!