Dropshipman: Easy Dropshipping

Dropshipman: Easy Dropshipping

Recenze (250)

Celkové hodnocení
4,3
Počty podle úrovně hodnocení
  • 85 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 8 % hodnocení s 1 hvězdami
2. leden 2026

Plus plan ($79.90) is unjustified.

I placed an order on 27/11/2025 to test the service personally and experience what my customers would go through.
• First shipment: lost
• Second shipment: re-shipped on 21/12/2025
• Final delivery: 2 January 2026

That’s a 35-day delivery.

This level of performance is unprofessional. I tested it personally to protect my customers, and I’m glad I did.

Charging $79.90 for a service that performs this poorly is indefensible.

They charge stores a significant amount for a service that fails to meet even basic expectations. Had I read the reviews more carefully, I wouldn’t have installed it even if it were free.

I hope this review helps protect another store and its customers from a similar experience

Comfy Elegance
Spojené království
Doba používání aplikace: 2 měsíci
Vývojář Dropshipman odpověděl 2. leden 2026

Hello there,

Thank you for sharing your feedback. We sincerely apologize for the experience you’ve had with our service. We take your concerns about the PLUS plan and the lost order that was reshipped, causing delays, very seriously, and we deeply regret that we did not meet your expectations.

We aim to provide prompt, reliable, and professional support to all our clients, and it’s clear that we fell short in this case. We are actively reviewing your situation to understand what went wrong and to prevent it from happening again.

We will reach out to you personally via email to address any outstanding issues and work to restore your trust.

We truly appreciate your honesty, and your feedback will help us improve our customer experience moving forward.

Best regards,
Dropshipman Support Team

9. prosinec 2025

Extremely Poor Customer Service and App Experience; My experience with this company has been extremely disappointing. They consistently fail to respond to customer requests, and when they finally do, it takes an unreasonably long time to receive any support.

What makes the situation even worse is that even the account manager assigned to me shows no interest in my requests or concerns. There is no follow-up, no effort to solve issues, and no sign that my business or time matters to them.

Whenever I needed assistance, the replies were either delayed beyond reason or never arrived. There is absolutely no professionalism, no accountability, and no customer centric approach in how they operate.

Honestly, this is the slowest and least reliable customer service I’ve ever experienced. If this company wants to regain trust, they must drastically improve their responsiveness and ensure their account managers actually support their clients not ignore them.

Everclothed™
Spojené království
Doba používání aplikace: 10 měsíci
Vývojář Dropshipman odpověděl 9. prosinec 2025

Hello there,

Thank you for sharing your feedback. We sincerely apologize for the experience you’ve had with our service. Your concerns regarding delayed responses and lack of follow-up are taken very seriously, and we deeply regret that we fell short of your expectations.

We strive to provide prompt, reliable, and professional support to all our clients, and it’s clear that in this instance, we did not meet that standard. We are actively reviewing your case to understand where the breakdown occurred and to ensure that it does not happen again.

We personally reach out via email to resolve any outstanding issues and restore your trust.

We appreciate your honesty, and your feedback will help us improve our customer experience moving forward.

Best regards,
Dropshipman Support Team

14. leden 2026

The tech was very helpful, fast, and courteous when providing the information needed.

YB Cherry
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář Dropshipman odpověděl 25. únor 2026

Hello there,

Thank you for your kind feedback! We’re glad to hear that our tech was able to assist you quickly and courteously. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience.

Best regards,
Dropshipman Support Team

23. únor 2026

thanks for the prompt reply and clarifications.

Muthu Modern Mart
Indie
Doba používání aplikace: Více než rokem
Vývojář Dropshipman odpověděl 25. únor 2026

Hi,

Thank you for your kind words! We’re glad we could provide prompt assistance and clarify everything for you. Your feedback means a lot to us! 🖤

Best regards,
Dropshipman Support Team

16. duben 2026

Me encanto la experiencia de soporte al cliente, eso hace la diferencia en que puedas o no arreglar tu problema, Cassie fue super amable y me apoyo muy bien todo el tiempo

Yoloo
Mexiko
Doba používání aplikace: 24 hodinami
24. prosinec 2025

The cutomer service is excellent. Mr. Rob from the customer service was very helpful and he resolved my issue immediately and answered all the questions that i had. Really appreciate the good customer service.

Faddy's Pet heaven
Spojené království
Doba používání aplikace: 5 měsíci
Vývojář Dropshipman odpověděl 25. prosinec 2025

Hello there,

Thank you so much for your kind words! We’re thrilled to hear that Mr. Rob was able to assist you promptly and answer all your questions. Your feedback means a lot to us and motivates our team to continue providing excellent customer service. We truly appreciate your support!

Best regards,
Dropshipman Support Team

8. duben 2026

gut job

FUXLShop
Německo
Doba používání aplikace: 27 dny
22. únor 2026

still learning to know dropshipman

ElectroArea
Spojené státy
Doba používání aplikace: 27 dny
Vývojář Dropshipman odpověděl 25. únor 2026

Hello there,

Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help!

Best regards,
Dropshipman Support Team

18. listopad 2025

I've never used a worse fulfillment app. I placed an order, but it hasn't shipped for ages. I asked him if I could withdraw the profit money I made from my store, and all of a sudden the entire page went white. I can't use the app anymore; it's a complete scam. It's been over ten days, and they still haven't delivered the package. I've placed two orders, but I haven't seen the package, even though I paid for it. I can see my profit money in their app, but I can't withdraw because they will shut down the app from your store.

Luméva Home
Spojené státy
Doba používání aplikace: 13 dny
10. říjen 2025

Worst fulfillment app I’ve ever used. I placed an order for 40 pieces, and it’s been forever the order still hasn’t shipped. My agent has been lying to me for four days straight, saying “it will ship today” each time, but nothing has happened. I also reached out to customer support, and they were no help at all just kept saying they would “check with the team” and asked me to wait even longer to find out what’s going on with my order.

BlakWardrob
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Dropshipman odpověděl 16. říjen 2025

Hello there,

We’re very sorry to hear about your experience and truly understand how frustrating this delay has been for you. This is not the kind of service we want our users to experience. Please know that one of our team members has already reached out to you via email to provide a detailed update regarding your order and ensure that this matter is resolved as soon as possible.

We sincerely apologize for the inconvenience and appreciate your patience and understanding while we work to make things right. Your feedback helps us improve our process and deliver a better experience moving forward.

Best regards,
Dropshipman Support Team