Dropshipman: Easy Dropshipping
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Ok folks, so I have deleted my 5 stars review to post this 1 star review. So far this app is the worst app I have used to dropship. I have provided 5 stars rating because I was asked by the customer service to, so it was a mistake to give a rating before trying their service. So my experience with this worthless app is that I made a test order, and it was delivered to my home after 19 days (They indicated that delivery time is 10-15 days) so totally a very bad experience and I wouldn't recommend it at all, I have had better experience and faster shipping ordering through aliexpress itself didn't take that time !!!
So I am updating my review and giving you guys 1 star and uninstalling this app and never ever ever going to install it again.
Good Bye
Hello, Shop Stop!
Thank you for using our app, DSM-AliExpress Dropshipping, and we received your honest feedback on the Shopify App Store. We are committed to making our APP better and more user-friendly. Our team would love to arrange a conversation with you and make things right. Your support and encouragement inspire and allow us to make improvements for the better. We anticipate hearing from you. Take care always!
Best regards,
Dropshipman Support Team
The customer service tells so many lies everytime. They say that a sales agent will be contacted and I'm waiting for that help over 10 days now. Tha baddest dropship agent service I have ever seen. Stay far from this
Hello, Pawtle!
Thank you for using our app, DSM-AliExpress Dropshipping, and we received your honest feedback on the Shopify App Store. We are committed to making our APP better and more user-friendly. Our team would love to arrange a conversation with you and make things right. Your support and encouragement inspire and allow us to make improvements for the better. We anticipate hearing from you. Take care always!
Best regards,
Dropshipman Support Team
This app didn't work for me whatsoever. The person trying to help me convinced me to delete an item from my products to make it work and it STILL DIDN'T fix the issue. Definitely a scam just to get your customer's info. Don't waste as much time as I did figuring that out.
Hello Black Rainbow Apparel,
We noticed you were dissatisfied with our service, and we are sad knowing we fell short of your expectations. We read your feedback and learned about the issue with importing products and some functions on our application. We sincerely regret your negative experience and are working hard to make things right for you.
We're messaging to inform you that your current issue has been escalated, and we'll let you know as soon as it's resolved. We strive to ensure that every merchant is satisfied with our services, and I apologize for any inconvenience we may have caused you. I look forward to hearing from you soon.
Best Regards,
Angel-Dropshipman Team
This is the bad app you will use ever bad support and more issue, don't waste your time to use it when I try to fix the problem, the support chat told me to go and close the chat box
No es lo que pense
Hola ®TimeAliExpress,
¡Gracias por compartir tu entusiasmo! Estamos encantados de que estés disfrutando de nuestra oferta. Si tienes alguna pregunta o necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros. Tu satisfacción es nuestra prioridad y estamos aquí para asegurarnos de que tengas la mejor experiencia posible. ¡Esperamos seguir proporcionándote un servicio que te encante!
Atentamente,
Dropshipman Support Team
No comment
Hello GoShopmania,
Thank you for bringing this to our attention. We sincerely apologize if we fell short of meeting your expectations during your recent interaction with us. Rest assured, one of our agents has reached out to you to address your inquiries and provide suitable solutions.
We value your feedback greatly and are committed to resolving any issues you may have encountered. Please feel free to respond to our agent at your earliest convenience. We remain dedicated to regaining your trust and ensuring that your future experiences with us are nothing short of exceptional.
Thank you for your understanding and continued support.
Warm regards,
Dropshipman Support Team
app not working properly totally waste of time. Improve your application design and and review your app functionality
Hi there! Thanks for taking the time to write a review. We're really sorry to hear you had such a frustrating experience with the app.
We learned the user experience and design experience of shopify, and made some "improvements". If these improvements have caused you confusion, we would love to hear your suggestions.
Our app has many functions, such as importing in bulk AliExpress products to shopify, pre-editing shopify fields before import, selecting and editing variants in batches, separating products with too many variants, etc. We checked the app in details, but couldn't determine the functionality you mentioned.
Please fire us a message at service@dropshipman.com and we're happy to hear from you!
Sonia
DropShipMan Team
The free plan does not have the right to import from Ali Express as written in the description
tricked
Hello High Shine,
We apologize for any confusion or inconvenience you may have experienced. Our intention is to provide accurate and transparent information about our plans and features. We understand your frustration if you encountered an issue with importing from AliExpress on the free plan.
We strive to ensure that our descriptions are clear and informative, but we recognize that misunderstandings can still occur. One of our customer support will contact you to discuss further the issue.
Your feedback is invaluable to us, as it helps us enhance our services and improve the user experience. We appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out. We are committed to delivering the best service possible and addressing any issues you may have encountered. Thank you for bringing this to our attention.
Best regards,
Dropshipman Support Team