Dropshipman: Easy Dropshipping
Performans, tasarım ve entegrasyon için aradığımız en yüksek standartları karşılar. Yeni pencerede açılır daha fazla bilgi edinin.
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Hassaslaştır
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Puana göre
still learning to know dropshipman
Hello there,
Thank you for the great feedback! We're glad you're enjoying the app. If you ever have questions or need assistance, we're always here to help!
Best regards,
Dropshipman Support Team
It's a bit cumbersome. I am always having to go on chat to process orders. Hopefully over time I will be able to navigate it by memory. The customer service reps are great. However, my first order was not processed correctly, so I am a bit concerned about using Dropshipman long term.
Hello Gua Sha Goodies,
Thank you for your honest feedback! We appreciate you taking the time to share your experience with us. While we’re glad to hear that our customer service team has been helpful, we understand your concerns and are committed to making things smoother for you. We're constantly working on improving our platform’s usability to make order processing more intuitive and reliable. Your feedback helps us identify areas where we can do better. If you ever need any further assistance, we’re always here to support you and ensure a seamless experience moving forward. Thank you again for your patience and trust in us!
Best regards,
Dropshipman Support Team
Esperienza pessima
Ho avuto un’esperienza davvero deludente. Su alcuni prodotti non vengono inseriti i dati di tracciamento oppure il tracciamento risulta errato. Le spedizioni sono molto lente: quando invio la richiesta per un prodotto, mi avevano assicurato una risposta entro 2-3 giorni, ma in realtà ne passano almeno 5. A questo si aggiungono circa 14 giorni di spedizione. In totale, si rischia di aspettare fino a 20 giorni per ricevere un paio di orecchini!
Ho fatto 5 ordini con loro e ben 3 non sono andati a buon fine. All’inizio sembrano affidabili, ma appena iniziano ad arrivare più ordini, iniziano anche i problemi: mancanze nei tracciamenti, ritardi continui, clienti insoddisfatti che chiamano arrabbiati… E alla fine sei costretto a rimborsare per non perdere la fiducia del cliente.
Fate molta attenzione prima di affidarvi a questo servizio.
Ciao Mary Luxe Boutique,
Ci dispiace molto per la tua esperienza deludente e apprezziamo molto il tempo che hai dedicato a condividere questo feedback. Comprendiamo quanto sia frustrante quando mancano le informazioni di tracciamento o le spedizioni subiscono ritardi: non è questa l'esperienza che intendiamo offrire.
Le tue preoccupazioni relative ai tempi di risposta lenti, ai ritardi nell'evasione degli ordini e alle incongruenze nel tracciamento vengono prese seriamente. Con la nostra crescita, abbiamo registrato volumi di ordini superiori al previsto, il che purtroppo ha influito sui nostri consueti standard di servizio. Questa non è una scusa, ma solo il contesto, e stiamo lavorando attivamente per ampliare il nostro supporto e la logistica per soddisfare le aspettative in modo più coerente.
Ci dispiace anche che diversi dei tuoi ordini non siano andati come previsto, soprattutto in quanto cliente abituale. Meritavi una migliore comunicazione e affidabilità e ci impegniamo a migliorare entrambe. Se sei aperto a questa possibilità, apprezzeremmo molto l'opportunità di parlare direttamente con te e capire come possiamo risolvere la situazione.
Grazie ancora per la tua sincera recensione. Feedback come questo ci aiutano a crescere e a servire meglio tutti i nostri clienti e partner.
Cordiali saluti,
Joe
Team di supporto Dropshipman
I've never used a worse fulfillment app. I placed an order, but it hasn't shipped for ages. I asked him if I could withdraw the profit money I made from my store, and all of a sudden the entire page went white. I can't use the app anymore; it's a complete scam. It's been over ten days, and they still haven't delivered the package. I've placed two orders, but I haven't seen the package, even though I paid for it. I can see my profit money in their app, but I can't withdraw because they will shut down the app from your store.
It is a perfect experience, but the only drawback is that its prices are very expensive when compared to AliExpress.!
So its work is similar to DSers and others, so there is nothing has been added to it !!
Hi NM Brand24,
Thank you for your honest feedback! We're thrilled to hear you had a great experience using our app. 😊
We understand your concern about pricing compared to AliExpress and appreciate the comparison to other platforms like DSers. Kindly take note that once you fulfill the order to Dropshipman, you can ask for a discount from your personal sales agent.
That said, your input about differentiation is important to us. We're constantly working on new features and improvements to ensure our platform not only meets but exceeds your expectations. If there's anything specific you'd like us to add or improve, we’d love to hear your suggestions!
Your feedback helps us grow, and we’re grateful for your insights. Thank you for being part of our community! 🙌
Best regards,
Dropshipman Support Team
Fast to answer , and solved the problem .
Hello there,
Thank you for your feedback! We’re glad we could respond quickly and resolve your issue.
If you have any questions, please feel free to contact us anytime.
Best regards,
Dropshipman Support Team
This app is a total gamechanger for anyone who wants to get into dropshipping. It's extremely easy to use and very well organized — finding and importing your desired products from Temo couldn’t be simpler.
If you're serious about building a dropshipping business, this tool is a must-have. Sure, it takes a bit of setup and personal tweaking to import products the way you want, but that effort truly pays off. The result is a clean, professional-looking shop that feels high quality.
I’m rebuilding my entire store with Dropshipman — and I’m loving it!
Hello Gymbull,
Thank you so much for your amazing feedback! We’re thrilled to hear that Dropshipman has been a gamechanger for you and that you’re loving the experience of rebuilding your store with us.
If you ever have any questions or need any assistance, please don't hesitate to reach out. We're always here to support you every step of the way!
Thanks again for choosing Dropshipman!
Best regards,
Cassie | Dropshipman Support Team
We have experienced many problems with this app recently:
Our agent is on holiday too often, and no one is assigned to replace her, so they are off.
We started to receive customer complaints about poor quality products, and their quantity inspections need to be fixed as promised.
Tracking codes need to be updated accurately. Some orders are lost.
Hello,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about the challenges you've been facing. We understand how important reliable support, quality control, and accurate tracking are for your business.
Regarding the concerns you've raised:
Agent Availability: We apologize for the inconvenience caused by the frequent unavailability of your assigned agent. Our team is actively working on ensuring that all agents' roles are properly covered during their time off to avoid any service interruptions.
Product Quality and Inspections: We take product quality seriously, and we’re sorry to hear about your customer complaints. Please rest assured that we are addressing the issue with our suppliers to ensure better quality control and quantity inspections as promised.
Tracking Updates and Lost Orders: We understand the frustration with tracking code accuracy and lost orders. Our team is investigating the situation to improve the reliability of our tracking system and reduce any future issues.
One of our agents has already reached out to you via email to discuss these matters in more detail and find solutions that will best support your business moving forward. Please check your inbox, and feel free to reply if you have any further questions or concerns.
We truly appreciate your patience and understanding as we work to resolve these issues.
Best regards,
Dropshipman Support Team
Support was always prompt and helpful.
Hello there,
Thank you for your wonderful review!
We’re delighted to hear that our support team has been prompt and helpful. Providing timely assistance and ensuring our merchants have a smooth experience are top priorities for us.
We truly appreciate your support and trust in our app. If there’s ever anything else we can help you with, please don’t hesitate to reach out. We’re always here for you.
Thank you for being a valued merchant!
Best regards,
Dropshipman Support Team
The cutomer service is excellent. Mr. Rob from the customer service was very helpful and he resolved my issue immediately and answered all the questions that i had. Really appreciate the good customer service.
Hello there,
Thank you so much for your kind words! We’re thrilled to hear that Mr. Rob was able to assist you promptly and answer all your questions. Your feedback means a lot to us and motivates our team to continue providing excellent customer service. We truly appreciate your support!
Best regards,
Dropshipman Support Team
