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I used this app to integrate my shopify products to amazon, And it is very easy to use. It also has great supports, I definitely recommend it.
Thanks a lot for your reply, and very nice feedback, I hope to hear about you as soon as possible. Oliver
Appli Génial !
Olivier est un développeur talentueux. Il vient de répondre à un besoin crucial pour les e-commerçant à savoir la remontée des commandes Amazon vers le backoffice Shopify. Zapier permet la remontée des commandes uniquement pour Amazon North America, ce besoin peut être résolu par des intégrateurs de flux coûteux comme Shopping Feed mais Olivier a su répondre à ce besoin avec une appli brillante et compétitive.
** update 7/26/2023
Not sure what has happened to this company over the past 6-8 months but functions has gone to nothing. Sometimes orders do not import and other issues happen then their support does not respond for over a week or more with reply's that are not relevant. Then you have to wait another week when you reply back within minutes. If they can get back to the way they were prior would be a good app.
For now I am un-installing!
***
So far so good! This app has so many options and the support is outstanding! You will have to allow for a time difference but my questions were followed up on in a timely manner. Plus I was given help to set it up and to make sure it was working properly for my needs. Thanks for your help Oliver and team! Well done!
Great app, saving me a lot of time and equally important, great support!
The app allow me to easily synch FBM and FBA locations, inventory, orders, listings etc to Shopify. Once set up it just run s smooth.
And their customer support is just excellent and promt!
Dear Nutra nourished,
Thank you very much for your feedback.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,
Eugénie
Quality agent
This App help us a lot, with many tools that help the orders and listings on many Amazon sites, The support team like Olivier is note 10!
very good support, the app works great, I give five stars for the quick help. I use it to sync all European Amazon markets
Thank you very much for your feedback.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
Please feel free to contact us if you need any help.
Kind regards,
Eugénie
Quality agent
The App has always been amazing until last 2 weeks. It does not work properly anymore. I have to execute manually all the tasks. I have sent several support mails and I always get a message telling me they are updating the server. Extremely frustrated as they have always been brilliant and their product used to work perfectly. I will be happy to change my review as soon as they fix it, as their product is really good, but I need a solution asap.
This app has a LOT of features, and you have a LOT of control over how your products and orders sync compared to other apps on the market. BUT the app stops working from time to time and does not import the orders, so if you have to constantly check amazon everyday to make sure orders got shipped out. I've reached out to support multiple times and I never get a response back and they NEVER notify you when the sync stops working. I originally gave them a 4 star but now I am changing it to a 1 star and looking to get off the app.
Thank you very much for this very detailed and objective feedback. Indeed, as you mention, we put all our priorities on the richness of features, the App may seem complicated at first glance, however, it is deliberately intended for professional merchants, like you. With Amazon it's hard to make something simple!
We look forward to hearing from you.
After a long search I found the best integration App for Amazon & Shopify. it is easy to use, the connection is optimal between Amazon and Shopify. The support team answer quickly and solve issues immediately (only small issue occur because of OSS). I highly recommend it.
Thank you very much for this very positive feedback. Indeed, OSS has been integrated only recently and we thank you for pointing out this small problem which is now solved. Do not hesitate to contact us at any time, you are welcome.
What an absolute incredible support. Solves my problem, and the support is fantastic. Highly recommend.