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I just added the app to my shop and have some work to do to upload my products to Amazon. Directly after adding the app, I contacted the support and without having to wait at all I got a direct response with a group created to support me and all my questions were answered promptly. I will continue to work with the app to finalize my uploads as I have many products to work with. My first impression of the support team is amazing.
Hello ZMC Store,
Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients.
We have provided the help sections(including FAQs, Videos, docs) for your assistance.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
Feel free to reach out to us anytime!!
Team CedCommerce
Whenever there's a problem, just need to send a text and they are on! They are very helpful and we never had to fix the errors ourselves.
The CedCommerce app is one of the best apps in the whole Shopify store for anyone that is interested in automating and selling items on Amazon. The customer service is 5 stars. They go above and beyond to help all clients succeed. The opportunity of automating products from Shopify to Amazon makes the opportunities limitless! Thank you!
Much obliged to you Teen Sparkle
We are glad to see your positive feedback and happy to have a superb customer like you. Our app consistently centres around automation. It effectively integrates your Shopify store with your Amazon account so that your items get listed rapidly on Amazon, and your Amazon orders are fetched consequently from your Amazon account to your Shopify store.
The team is consistently available to help you.
Stay Connected!
Team Cedcommerce!!
I've tried a few and been frustrated to say the least. THIS format is not only easy to understand and use, but customer service is so fast to respond if you do need help. I've greatly appreciated being able to easily make changes and see it working! yay!
Thank you, Bea's Bayou Skincare, for leaving us such an excellent review. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.
We try to build the app much more accessible and keep trying to reduce the marketplace's settings' complexity.
Amazon is a big marketplace, so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.
Feel free to reach out to us anytime!!
Team CedCommerce!!
Very quick and detailed instructions from the help team
Easy to manage the orders, inventory, pricing,etc
Definitely recommend for all Amazon Sellers
The app is clean, easy to navigate, straight forward. So far great help received from the team. Will continue to work with the app!
Super solid app with great support. Reliable and gets the job done. Support helped us install and ensured that all settings were done correctly. Highly recommend. We use the app to simply pull all our Amazon orders into Shopify, so that we can fulfill from there, assign Amazon orders to different fulfillment centers, as well as have all analytics for Ecomm+Amazon in one place. The only opportunity for improvement is the cost. I wish the app was like $24/month instead of $49. But it gets the job done well and that's the most important.
Hello Happy Campers Gluten Free,
We are immeasurably appreciative that you took the opportunity to leave us this amazing review.
Our Team will be glad to peruse your review.
Please stay connected with us along these lines. We are consistently here to support you, limitlessly.
Much appreciated and Regards.
Team CedCommerce!!
Great Customer service. They answer all my questions and help me to understand how the transition works. Looking forward to seeing the products in Amazon
Ayush Agarwal and CedCommerce, was very professional, patient, persistent and most importantly knowledgable. He was able to get our Amazon Sellers Store up and running after navigating the difficult rules and regulations Amazon has. Without any reservation LDR Headgear LLC and owner Larry Marchionda CedCommerce.
Customer service is fast at solving my issue, and the app is pretty easy to use, if there are further issues, the costumer service can probably solve them relatively quick
Hello Heartemis,
We are immeasurably appreciative that you took the opportunity to leave us this amazing review.
Our Team will be glad to peruse your review.
Please stay connected with us along these lines. We are consistently here to support you, limitlessly.
Much appreciated and Regards.
Team CedCommerce!!