CedCommerce Amazon Channel

The best app. I received quality help from the representative. He helped through the entire process. I really enjoyed finally getting my generic brand registered.
Looking forward to selling my products on Amazon Marketplace. So excited about using this very useful app Amazon CedCommerce. This app is absolutely amazing. If I could give it 10 stars I would. I highly recommend it to anyone just starting out. Very user-friendly. Thank you, Amazon by CedCommerce. This app saved my day and saved my business I was about to give up but then Amazon By CedCommerce came to the rescue!! Look no further this is the app to use.

Customer service helped me fix my issues quickly and guided me through the process of importing my products. Thank you!

I've just started using the app and as soon as I had questions I was able to quickly get a response from CED Support. They were friendly and solved my problem quickly. They also provided me with direct access to the support team in case I have any other questions. Great customer service!

I just installed the app and so far it's working beautifu. So much simpler than the competitor app. Thank you very much.. Now I can publish in Amazon.

While we had a rough start with this app and many problems at first the excellent support staff helped us get to where we needed to be and today we are problem-free and the app is working really well

Very Good
Very Helpful
Very Paitient
Helped with the App
Helped get my items linked
Understanding of my Dogs

One of the customer service replies to another shop's 2 star feedback goes like this... "Also, assign a personal account manager who is always available to assist with 24*7 availability on email, calls, Skype, WhatsApp, Online Live chat system." First of all, a personal account manager is not available to assist 24*7 unless they're an android. Furthermore, I go to chat this morning and there actually is a person sitting in the chat box but they are there to tell you the customer service is closed because it's the weekend and they only want to take your details. That is not 24*7 service. I mainly pointed out the language error above because when you do get customer service, there is a language barrier when it comes to getting help with the more complex parts of the app. Unnecessarily complex parts. It all seems good on the surface but that's always the case with all of these apps. When it comes to the nitty gritty after 10 hours of hard work, you find out all the pitfalls... and then you can't get help. Another gripe is the templates. We can clone them and make changes but many some sections of the cloned template goes blank and has to be redone anyway. It's all very non-intuitive. At least in it's defence, every other etsy and amazon app has major issues that just seem batty. Another thing is that I wish the customer service would just say they don't know something instead of making up long sentences and throwing in some strong accent to try to confuse us. My reply is "so you don't know" and then response is silence and shock that I figured it out. I contributed some rephrasing to some of the helper sentences in the app and I suggest you fix them up so people can get through the setup in under 10 hours or whatever. Cheers

I received amazing service and all of my questions were answered in a timely fashion. Thank you so much for all of your help!

I thought the training was very helpful my products will be listed on amazon as soon as i apply for a gtn! Thank you

Excellent support from their team. They provided speedy live support for us twice. Hopefully we can work and grow together in the long run. Thanks team, again!