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The app does a great job up syncing the orders and save so much time. Reached out to support for one order that did not sync when I did an update to our store and in just a couple minutes on the chat it was taken care of and synced. Had an isse with the app loading on the 17th contacted support in chat, was told they would look into it and get an email back in 12 hours Grrrr have to manually put in orders so not much help this time. Will see how it goes
"Thank you, Bri In Style.
There are heaps of settings on Amazon, so this may be the purpose behind the complexities. Therefore, we have built up this application for new and old Amazon sellers who are effectively searching for automated things. We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, and Online Live chat system.
Please feel free to discuss this with us whenever you need any help from our side.
You are free to reach out to us anytime.
Team CedCommerce!"
Customer support was very helpful. I was having difficulty with some of the technical aspects of the app and they walked me through it. Very happy.
Great support I was having some difficulties to use the app they solved my issue and made it so easy to understand the app.
"Thank you, VICAMAFASHION.
We are incredibly grateful that you took the time out to leave us this note. CedCommerce values put Seller satisfaction as a top priority; thank you for contributing to making it more useful & user-friendly.
We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.
Please feel free to discuss with us whenever you need any help from our side.
We look forward to serving you again.
Team CedCommerce"
We have used the CED Commerce Walmart App for sometime now so adding the Amazon App from CED was a no brainer. The customer support we received from them in the past and now installing the Amazon App Channel is outstanding. They actually do work with you on problems and help in getting you up and running. Anytime you add a new Channel on Shopify you probably will run into a snag or question. The one reason we chose them over other Amazon/Shopify apps was we new the customer service help was there when we needed it. Everyone on Shopify now using Amazon Channel needs to choose a new channel source soon. Highly recommend this one.
Hello Classy Walking Canes,
We are immeasurably appreciative that you took the opportunity to leave us this fantastic review.
Our Team will be glad to peruse your review.
Please stay connected with us along these lines. We are consistently here to support you limitlessly.
Much appreciated and Regards.
Team CedCommerce!!
We're very happy with the app and the service. Our compliments to the chat service who was friendly and efficient resolving our questions with listings in Amazon. Fantastic service, thank you!
"Hi ROCKYCAY USA,
We are thrilled that you liked our service.
Thanks for your balanced and fair review!!
I'm glad you appreciated our services. It's something we've worked hard on and we're pleased our efforts resonated with you. I also want to thank you for your feedback. We've taken your thoughts to heart and I appreciate your kind words and professional demeanor and look forward to seeing more of your work in the future.
Thank-You
Team CedCommerce"
Everything was solved with your help. Thank you very much. I am not good at English and I did not understand Amazon well, but thank you for waiting and supporting me. Your service is the best.
"Hi rainbowbags, We are happy to know that you cherished your experience.
We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.
We make a substantial effort to meet desires like yours, and we're glad to hear we hit the imprint for you.
Team Cedcommerce!!"
Excellent support. It’s challenging to set up, but the support folks are very very helpful and their assistance is timely. Awesome!! I’m looking forward to getting all errors resolved. Once the template is functioning properly, this will be a perfect way to add products to Amazon— MUCH faster and better than the shopify app was. Thanks so much for a great product and support!
"Hello UB2 | Urban Baby Bonnets,
Much obliged for setting aside the effort to impart your renowned insight with other individuals. We're delighted to get the amazing review and appreciation.
Team CedCommerce!!"
I have just started using this app. So far so good! I have had a bit of trouble understanding the settings but the team have been so helpful. Best customer service I’ve have had with an app so far. Thanks!
"Hello Seek & Ramble,
We always try to provide proper and instant assistance to our sellers so that don't face any kind of trouble. Great to hear such appreciative words from you.
We also appreciate that you explored yourself with the app properly.
Hope you have liked the wonderful features of the app such as bulk uploads, inventory management, profiling, templates, etc.
Stay connected with us.
Team CedCommerce"
We just installed the app the other day and worked with support to link some of our products between Shopify and Amazon. They responded in chat immediately and worked with us to get the linking done correctly and inventory update working.
Currently we manage our Amazon listings separately from Shopify and want to keep it that way so we are very cautious with apps that integrate with Amazon as to not make any unwanted updates. We only want the inventory to sync from Shopify to Amazon and the orders to sync from Amazon to Shopify and it worked great.
We had one issue with an order not created in Shopify and support responded immediately again and resolve the issue.
So far, so good and their support has been 5+ stars. Keep up the great work!!
"Thank you, Smart Sips Coffee, for leaving us such an excellent review. We are glad that you loved our services, We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you.
We try to build the app much more accessible and keep trying to reduce the marketplace's settings' complexity.
Amazon is a big marketplace, so we are always available to provide 24*7 support via email, calls, Skype, WhatsApp, and Online Live chat system. We explain the flow & the procedure of the app to make you familiar with the app. The account manager is always available to serve you in all possible ways.
Feel free to reach out to us anytime!!
Team CedCommerce!!"
Avanash is the BEST! Thank you so much for all of your help. You have helped me when it is clearly in the middle of the night there and been so patient when I have been on the verge of quitting Amazon altogether. Thank you one million times!!! Also, the app is so easy- anyone selling on Amazon should have this app to help make the process between stores seamless.