Avaliações (1 332)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
25 de maio de 2023

Helped me out tremendously. Ive been stuck for days. Information provided to help me further understand the process

Crystal Connections
Estados Unidos
2 days usando a aplicação
26 de novembro de 2022

Very respectful and professional. Very Helpful and fast. I am so grateful for their help. I had no idea what I would have done without them.

Custom U
Canadá
2 days usando a aplicação
Questão respondida por CedCommerce 4 de dezembro de 2022

"Thank you, Custom U,

We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team is always here to assist you.

Stay Connected!

Team CedCommerce"

13 de agosto de 2021

The support was excellent and the team is very hardworking, thank you very much for your help.
Jeorge

HydroHair
Estados Unidos
2 days usando a aplicação
Questão respondida por CedCommerce 31 de agosto de 2021

Hello HYDROHAIR

Thank you for sharing such golden words, as this will motivate our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.

Reach out to us whenever you need any assistance from our side!

Thank You
Team Amazon by CedCommerce!

Editado a 8 de dezembro de 2023

Very dissapointed to see the App stopped working 8 days ago and is not fixed yet. Uninstalling the App...

mypingu
Austrália
About 2 months usando a aplicação
Editado a 13 de junho de 2022

Dose not keep synchronized with my Amazon. It says it published 18 of 250 products and On Amazon only 7 products are showing. I removed a laptop no longer available 3 days ago and the app shows 1 in stock and published. Even the free version of this app is to expensive considering the time cost. NO Customer support! Today I uninstall this. I wish I could uninstall this. I do Not see a way!

YardSaleCGT
Estados Unidos
About 2 months usando a aplicação
15 de março de 2023

I tried another Amazon Channel app originally and just could not get it to work. Not only is this app better but their tech support is far more superior! And I almost gave up on adding our products to Amazon!

Thank you for being so responsive and helpful!

TeacherShine
Estados Unidos
2 days usando a aplicação
Editado a 2 de setembro de 2022

Initially I had trouble uploading products to Amazon, but Customer service was very prompt and offered all help to setup things. I rated 4 star to the app because it is not easy to use, bit intricate. But thanks to helpful customer service , things seem to pickup now. All credit goes to Praveen, who is continuously in touch with me to put things in order again

Shopboxdeals
Canadá
About 2 months usando a aplicação
25 de outubro de 2023

I was so confused on how to upload products with the cedcommerce Amazon channel integration app until i spoke to a representative and they guided me through all the steps. I am so grateful for them. Thank you guys!

Triumph House of Jewels
Estados Unidos
1 day usando a aplicação
12 de agosto de 2023

Just switched over from codisto/marketplace and wish I had only done that sooner!


Back story:
I’m new to e-commerce after having spent my career working in services so far and was brought it by a small company to clean up a store that had a very messy back end and much of the store wasn’t linked, linked properly or had errors connecting products from Shopify to amazon. 

The previous software and why I switched:
Codisto was very difficult to use and not intuitive. The linking of items was overly complicated. In an age with artificial intelligence and UX designers that are readily available to make things intuitive and user friendly, this software was unreasonably difficult to you. And didn’t have quick and easy user-guides that addressed the tasks that are most common/Necessary. They do have videos but that is buried within longer videos of info not relevant to me right now.
Some of the support staff was amazing and some got hyper focused on issues that were a symptom of the problem and not the actual problem (focusing on the lack of a SKU number instead of the SKU and all my work not saving when I hit save).

THEN they were acquired by Shopify and rolled out a new version that wasn’t ready for release. Some one that was a new higher up in the company chose a date and made a demand instead of releasing a fully functional piece of software when it was ready. NOTHING WORKED. I had to put all my staff helping me clean up the store on hold. Two of the issues were escalated to DEV and no time frame was given on a fix. I lost a whole week of productivity. All of my work from the first half of the week was gone, just when I had thought that I understood the software and could finally make progress. 

So then I switched to CED!

CED:
So far the experience has been amazing. I was able to easily install the app. I connected with support on a video chat just a few hours later and they walked me through the set up, how it works and was able to get much more of our store online just by importing our Shopify store than I had been able to do in WEEKS with codisto.

The matching of items works FAR better than codisto. The support is amazing and fast, there are multiple options to connect and they will take the time to make sure to understand and address the issues instead of talk down to you as though you don’t know what you are talking about. 

I wish I had done this immediately when I began in my current role. DO NOT bang your head against the wall with codisto. I highly recommend CED. 

Shabad has been amazing working with me to correct the few issues and setting corrections that I have needed to make the transition smooth and has gone above and beyond. Thank you



An Intimate Affaire
Estados Unidos
1 day usando a aplicação
Editado a 2 de maio de 2023

Need to update this.

The app went down for maintenance in the middle of the day without any notice or notification. When contacted the support they had no ETA has to by when this will come back.

H S Johnson
Reino Unido
About 1 month usando a aplicação
Questão respondida por CedCommerce 3 de abril de 2023

Hello H S Johnson team,

We sincerely apologize for the inconvenience caused by the unexpected maintenance downtime of our app, which occurred without prior notice or notification. We understand how this can disrupt your workflow.

Regarding the support response, we regret that we couldn't provide you with an estimated time for the app's return. We acknowledge this as an area for improvement in our communication.

We have taken your feedback to heart and are committed to ensuring that such situations never happen again.

We would like to invite you to give us another opportunity to serve you. We promise to provide you with the best level of service and a more reliable experience moving forward.

Best Regards
Team CedCommerce