Avaliações (1 280)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
1 de outubro de 2021

While we had a rough start with this app and many problems at first the excellent support staff helped us get to where we needed to be and today we are problem-free and the app is working really well

T-H Marine Supplies
Estados Unidos
Over 1 year usando a aplicação
25 de fevereiro de 2023

Just trying to get the hang of this, but the chat line was helpful. Seemed to keep patience with me as I struggled through. It takes some time for things to set up, and you have to wait quite some time in between changes to see if they have been applied. Overall this seems like once I am able to navigate it easily, I won't have a problem. Like everything else... it's a learning curve.

Starkhaus Premier Products
Estados Unidos
12 months usando a aplicação
27 de dezembro de 2021

Category and Template kind of not easy to work on. The main issue is with the Sku number is not visible on the main page to see the sku each product is hard. The quantity also not shows in the front page. If you use the same concept like Amazon front page it will make easier for the user to get the work done faster. Also the inserting image function not available in your app specifically when you aware about the white background issue. Thanks

kingofblings
Estados Unidos
9 months usando a aplicação
29 de maio de 2023

Great 24 hour assistance with any issues. Staff is always available and willing to assist. As a beginner, they really aid in guiding you to begin your selling on amazon journey.

Olaea
Estados Unidos
5 months usando a aplicação
28 de junho de 2023

was helped really well by staff to fix errors. was frustrating at first but they were patient enough to walk me through

Thrusta Gym Equipment
Austrália
5 months usando a aplicação
14 de agosto de 2023

I appreciate all the help they have given me and most have helped. But I do have to say that they do not listen to me and address the question. It's confusing when you asked "how do I do this (particular task) " and they don't say "you have to do this tab, then that tab, etc." and go on a different subject. If someone in the company would just do a "road map" of the steps it would surely help. (the videos are no help at all). All that said, they have spent a lot of time on chat and I've had 2 Google Meets and I am extremely appreciative. I believe they are a good channel to have.

Mugs and Tees
Estados Unidos
5 months usando a aplicação
11 de julho de 2023

Good service de saien !j'ai été bien servis et il à prit le temps de parler lentement car je suis pas bon en anglais!

HydroponiquePro
Canadá
5 months usando a aplicação
30 de maio de 2023

The chat option was very helpful. The individual was quick and kind and helpful. I am grateful for the help.
I even received a PDF and offer for additional assistance if needed.

howlydogstudios.com
Estados Unidos
5 months usando a aplicação
7 de junho de 2022

We just started using this app and it seems to be very helpful. Customer support is great, as we were talking with Abhipraya and he is very helpful, however, the communication is bad, noisey and we can barely hear him sometimes. Otherwise, great app!

The Retail Warehouse
Reino Unido
4 months usando a aplicação
Editado a 17 de dezembro de 2022

The app does a great job up syncing the orders and save so much time. Reached out to support for one order that did not sync when I did an update to our store and in just a couple minutes on the chat it was taken care of and synced. Had an isse with the app loading on the 17th contacted support in chat, was told they would look into it and get an email back in 12 hours Grrrr have to manually put in orders so not much help this time. Will see how it goes

Bri In Style
Estados Unidos
4 months usando a aplicação
Questão respondida por CedCommerce 4 de dezembro de 2022

"Thank you, Bri In Style.

There are heaps of settings on Amazon, so this may be the purpose behind the complexities. Therefore, we have built up this application for new and old Amazon sellers who are effectively searching for automated things. We explain the flow & the procedure of the app to make you familiar with the app. CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, and Online Live chat system.

Please feel free to discuss this with us whenever you need any help from our side.

You are free to reach out to us anytime.

Team CedCommerce!"