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Unbelievable customer service.
I've been banging my head against a brick wall trying to sync products myself. I gave up on this app and after several days of inactivity received a message from customer service offering a one on one consultation to trouble shoot the issues I was having. The representative I spoke with was articulate and knowledgeable and had my Shopify products ready to start uploading to Amazon in under half an hour.
Thankyou!
Wow, and here I was thinking that selling on amazon would be super difficult. That was until I found Cedcommerce. They have helped me get started in so many ways. They helped me get set up, gave me live assistance, very interactive and friendly! I honestly cant thank them enough for their support! Had the pleasure of Kaushik helping me and he is fantastic! Super patient and super knowledgeable! 10/10 recommend!
"Much obliged to you, Magic Desires.
We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.
Stay Connected.
Team CedCommerce"
The customer service told me only works on FIREFOX !!!
I tried to use on Chrome and Safari without success, returns the error:
"{"success":false,"code":"access_forbidden","message":"Access Forbidden"}"
Hello DaRoAn,
We sincerely apologize for the inconvenience you've experienced. It appears there was a misunderstanding regarding browser compatibility. While our app is optimized for Firefox, we understand that you may prefer to use other browsers like Chrome and Safari.
The error message you received, "Access Forbidden," is indeed unexpected.
Our team investigated this issue to ensure cross-browser functionality and resolved the error you encountered.
Will look forward to serving you again !!
Team CedCommerce
Worse Shopify App I have used!! Have wasted many hours waiting for the 'Dev' team to resolve issues...and they keep coming back. Customer service is non existent with broken promises.
Quick and very helpful! I was really struggling with uploading products and had a solution and answer in minutes!
It is a very slow and complex process to list our products on Amazon.
We are making progress and customer support has been helpful.
We are still experiencing errors though, hopefully we get things running smoothly eventually.
CED Commerce is an easy product to understand, tech support is tops and made my products easily show on Amazon-US. Looking forward to add more products with this tool.
Great in theory, if it actually worked. Only reason I gave it 2 stars is because tech support actually did try to help, sort of. After not being able to quickly come to a solution, they asked for my email address to get back with me after they had a chance to look into it. Two days now and no reply. One thing I really can't stand is when apps are released before they are truly ready and working.
Currently using the app, I set up a call today to discuss the error messages when trying to upload products. CedCommerce explained the steps and was able to help by reviewing my screen and products as well. Great App so far.
Hello, All Classy Fashion,
We are immeasurably appreciative that you took the opportunity to leave us this great review.
Our Team will be glad to peruse your review.
Please stay connected with us along these lines. We are consistently here to support you, limitlessly.
Much appreciated and Regards.
Team CedCommerce!!
Their customer service is amazing. They guided me through everything step by step. Love their customer service.Amazon team is amazing.
"Hello Shop Triumph Boutique,
Thanks for taking the time to share your prestigious opinion on the "Shopify app store" with other users.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
Team CedCommerce!!"