CedCommerce Amazon Channel

I usually go thru 3-5 apps before we find the one that is the best. This is my first download with Amazon and we won't look further. The app is great syncs and does everything it's supposed to do smoothly. The customer service and support is so good. One of the best. They are there instantaneously and have always taken care of us.

Review of CedCommerce vs. Codisto

After more than 7 months of moving from CedCommerce to Codisto and then back to CedCommerce, I understand the complexities when it comes to integrating very complex systems. While both platforms promise seamless integration, there are stark differences that became evident throughout the journey.

Support: One of the vital aspects of any integration platform is its support team. Both CedCommerce and Codisto were commendable in this domain. However, CedCommerce had an edge when it came to their approach. They were prompt in their responses and exhibited a proactive approach by opting for meetings to resolve issues rather than resorting to lengthy email chains.

Functionality: Our primary goal was to map Shopify attributes to Amazon attributes. Unfortunately, this is where Codisto fell short. We faced hurdles primarily when it came to mapping the Parent SKU (which doesn’t exist in Shopify) with the Child SKU (Variant SKU in Shopify). Codisto’s inherent system limitations meant we had to seek other apps as workaround solutions. This was cumbersome and not an efficient use of resources. CedCommerce, on the other hand, understood these intricacies and offered a solution that was both intuitive and effective.

Overall Experience: After spending almost seven months trying to integrate our brand with Amazon via Codisto, the journey was exhausting. Thankfully, the transition to CedCommerce changed our narrative. Their agile response, combined with a robust platform that caters to specific needs, ensured that we were able to achieve our goals without unnecessary hassle.
In conclusion, while both platforms have their strengths, CedCommerce stood out as a clear winner for our specific needs. If seamless integration, excellent customer support, and tailored solutions are what you're after, CedCommerce should undoubtedly be on your radar.

They have helped me with every issue I have encountered. Great live chat support.

The customer service and set up have been awesome. Highly recommend. They helped me map the products to Amazon and set up templates to streamline the process!

Like the app and developers are available 24H to support. Application is not complicated and tech is available by phone and chat as well to make work easy

Prashant,service and response have been excellent. Useful, automating the orders and the tracking info between Shopify and Amazon

App works as advertised and the support staff are fast to resolve any problems you might run into. ABHIPRAYA was awesome, easy to work with and fast to fix the issue.

Unfortunely I have to delete this. There is no help with the chat, they are clueless. The item is listed on amazon and the app gives me an error. The app constantly gives errors on the items and won't sync. The person on chat has no idea what's going on. I gave them the item number and they're trying to work on an entirely different product. I have wasted 2 hrs of my time and when I told the person on chat, that it was the wrong product. They stopped chatting. I use to be a big fan of CedCommerce, but recently they are really going down hill. Nothing works anymore.

Amazing app better than other joke app i tried, and incredible technical support from Vishal - don't use any other app for amazon

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