CedCommerce Amazon Channel , 1.001 değerlendirme
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Need to update this.
The app went down for maintenance in the middle of the day without any notice or notification. When contacted the support they had no ETA has to by when this will come back.
Hello H S Johnson team,
We sincerely apologize for the inconvenience caused by the unexpected maintenance downtime of our app, which occurred without prior notice or notification. We understand how this can disrupt your workflow.
Regarding the support response, we regret that we couldn't provide you with an estimated time for the app's return. We acknowledge this as an area for improvement in our communication.
We have taken your feedback to heart and are committed to ensuring that such situations never happen again.
We would like to invite you to give us another opportunity to serve you. We promise to provide you with the best level of service and a more reliable experience moving forward.
Best Regards
Team CedCommerce
IT'S A GREAT APP. And the help support team is great! I've been followed step by step by Shubhi, a super patient and professional lady. Definitely recommended
Just installed the App to sync our Amazon India Store and our Shopify Account... yet to test all features... there were some connectivity issues, but the support was excellent and they helped ensure all works well... will start using and provide further feedback.
Thank you Balali's Vishalam, We are incredibly grateful that you took the time out to leave us this review. Our Team is happy to read your review.
The Amazon integration app is flexible with all the sellers(either they are new with Amazon or already selling). If any seller is unique for the Amazon marketplace, then we assign a team with a dedicated account manager who helps to set up the Amazon account with Amazon marketplace even if requires teamwork on the product listings.
For the new sellers, Amazon or can say all marketplace required too many settings & policies so that the buyer & seller both do not face any trouble while buying & selling.
If the products are already listed on Amazon, then they can be managed easily through the Amazon integration app also new products can be uploaded in bulk. The Amazon integration app enables the syncing automatically for already/newly listed products also can manage the orders for those products.
Stay Connected with us!!
Team CedCommerce
I use POD for my Shopify and Etsy shop and needed a way to get my items on Amazon. Connected with someone and they walked me through the steps to fix my errors. Definitely recommend.
"Thank you, Southern Made,
We are glad to see your positive feedback and happy to have an excellent client like you. The integration app always focuses on automation. It easily integrates your Shopify store with your Amazon account so that your products get listed quickly on Amazon, and your orders fetch automatically from the Amazon marketplace to your Shopify store. The support team is always here to assist you.
Stay Connected!
Team CedCommerce"
Marking at 4 stars, because in the transition, we had a few issues getting started. Otherwise, service team is 5-stars for sure! They've been excellent teammates in sorting those issues and answering other questions / confirming accuracy of other changes we made. Excited to work with them going forward!
Mohd was excellent at walking me through the issues with my template and uploads. Coming from the competitor... CED is far beyond in terms of customer service, and detailed information for walk thru. Thanks for making life a lil easier!!!
"Hello Lainey Brooke Jewelry,
Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients.
We have provided the help sections(including FAQs, Videos, and docs) for your assistance.
We always welcome you to without any hesitation, reach out to us whenever you need any assistance from our side.
Feel free to reach out to us anytime!!
Team CedCommerce"
Poorly structured application - multiple failures with unsuccessful publish to amazon- waste of time
Was told repeatedly that they would help me start selling on Amazon. 2 weeks later and i had to go use another app/service.When i asked questions,theyd stop responding.
Dear BootsOrBlood team,
We apologize for any inconvenience you experienced during your initial interactions with our team.
After receiving your review, we took immediate action to address the situation. We conducted a meeting to discuss your concerns, and we're pleased to inform you that we resolved the issues you encountered. We understand that communication is vital, and we worked on improving our response times to ensure you receive prompt assistance in the future.
Please contact our support team if you have further questions or require additional assistance. We are ready and eager to assist you in any way we can. Your success on Amazon is our priority, and we want to ensure you have all the resources and support necessary to thrive in your selling journey.
We look forward to continuing to assist you and help you achieve success on Amazon.
Regards
Team CedCommerce
I just discovered Cedcommerce and had some issues with mapping products with variants and various metal types. The support team was really helpful and managed to get it working for me in a few hours. This looks promising and hopefully, it will help streamline my business and help it grow with Amazon. Big thank you to Yogesh and Prashant!
Thank you Issyverse, We are thrilled that you loved your experience. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
We know the complexities of the big marketplaces. Still, we keep trying to provide you with maximum optimized & automatic features so that you don't need to spend hours on setting up your business on the Amazon marketplace.
The Template section reduces all your manual work. The bulk actions do not require your lots of time, within a few minutes, your products get listed on the Amazon marketplace and can start earning from Amazon marketplace.
CEDCOMMERCE assigned a DEDICATED ACCOUNT MANAGER, always available to provide 24*7 support via email, calls, Skype, WhatsApp, Online Live chat system.
Feel free to reach out to us anytime!!
Team CedCommerce
Great interface and integration. Impeccable customer service! They guide you step-by-step and explain each section needed. I highly recommend this app!
"Hi 1eyed 1der designs, Thank you for appreciating our efforts!!
To guide & assist you, we assigned a dedicated account manager who helps you on each step, the account manager is always available with the Team via online chat, email, call, WhatsApp, Skype, or whatever you prefer for communication. We explain the flow & the procedure of the app to make you familiar with the app. We are always available to assist you and if required, we do the customization for your listings. Through videos, FAQs, and help docs we guide you so that you don't need to depend upon us and you can work independently.
Please feel free to share your requirement with us; we will surely consider that and will implement them into the app.
Stay Connected!
Team CedCommerce"