CedCommerce Amazon Channel

We paid this company’s staff to help upload our products. Never do this.
They take your money and then tell you that your case is “special.” They keep saying they are trying, but that there are many obstacles on Amazon’s side. In reality, nothing gets uploaded.

They only send messages saying they are working, but there are no results.
They also refuse to refund money for work that was never completed.

Do not ask them for help unless you want to lose both your money and your time.

تطبيق سيء وخدمة عملاء وموظفين سيء
Because your employee was uncooperative, I told him I didn't know the technical aspects. He told me they would do it for me for $799. I said I wanted to try one product to understand how it worked, but he didn't help me. He said I could cancel the application. Bad behavior and a bad employee.

Very weak support. No U.S. hours support. App is riddled with bugs and their team reluctant to jump right in to investigate when you clearly show them the bugs. They constantly try to find temp workarounds even if you insist to "lets catch the bug, document and get it patched". One thing they're always very focused on its their festivals.

Not user friendly. No one responds to queries. Cannot create variants. I would give it 0 stars if it were possible.

Support is quick to respond, but then takes hours to “check.” I don't know what they do during that time, but basically they just rephrase and repeat what I asked. I get the impression that this is intentional, so that in combination with the overly complicated user interface, you end up paying their people to take care of everything.

The app is not working, my products are not being synchronized with Amazon, support is of no help and only tries to sell consulting services

I downloaded this app as i believed it would help with starting to list our products on amazon
when i installed the app it kept telling me to choose a payment plan (none of which had a 7 day trial which is the norm on shopify)
i chose the cheapest one i could so that i could test the app out
Quickly realising the app wouldnt work for me, i contacted customer service with some questions and asked for a refund as the app wasnt suitable for our products
Customer service, instead of advising me on how to use the app, told me to uninstall it and they dont do refunds but would give me a credit to use if i wanted to use the app in the future
Baring in mind that i had the app installed for less than a couple of hours before reaching out to the customer service, and less than 24 hours before uninstalling it
Waste of time and money

Not user friendly and then wants you to pay for help to sell on their platform

I am writing this review again with honesty after I have been forcefully ask to change my previous review because they made me fake promise by texting me personally on Whatsapp and made fake promises that will help me out to upload couple of product and than they will send me easy video transcript which I can just follow-up and upload my products on amazon just by watching that video which I never received. Then I tried again for help and they came back saying yeah our team just done that for you so you don't have to worry about anything and now its been more than two months and I am still waiting for there reply or video call. They did help me out with one product out of 36 products that I sell on my store and they just left me after that in limbo because I didn't paid them money they were asking me for to upload the rest of the products.
SO now i am paying monthly fees to amazon to list just one product and i don't know what to do about it anymore.
This service that they provide is very poor and unacceptable. its just another scam to get money from you for the work they put on their app is free.
Thank You so mcuh CED Commerce and Team

If I could give 0 stars I would. This application and developers are filled with crooks and scammers. The app was not able to be used with AMAZON as promised. After discussing with their support team they informed me that it would not work which is fine... Several months down the road I was still getting charged for this APPLICATION unknowingly. Contacted support and they OFFERED a full refund. Fast forward after offering and supposedly approving the refund they then said they were not going to offer the refund as stated. SCAMMERS CROOKS LIARS AND THEIFS. Reporting to the BBB, My CC company and also SHOPIFY.