Amazon MCF: US Fulfillment , Počet recenzí: 56

Celkové hodnocení
4,2
Počty podle úrovně hodnocení
  • 64 % hodnocení s 5 hvězdami
  • 11 % hodnocení s 4 hvězdami
  • 9 % hodnocení s 3 hvězdami
  • 4 % hodnocení s 2 hvězdami
  • 13 % hodnocení s 1 hvězdami
20. září 2023

We recently integrated the Amazon Multi-Channel Fulfillment App with our Shopify store, and it's been a game-changer. The setup was a breeze, especially with features like auto-SKU mapping, and now our US orders are efficiently managed and fulfilled using our Amazon inventory. Deliveries have sped up, with products reaching our customers in just a few days.

What's been genuinely impressive is the support from the Amazon team. We've thrown a few suggestions their way, and they've been quick to listen, respond, and act. The pricing is transparent and makes sense for our business. All in all, if you're looking to streamline your fulfillment process, this app is the game changer your business has been looking for.

Viakix
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Amazon odpověděl 27. září 2023

Hi Viakix - thank you so much for the review and we're always happy to hear any feedback from our merchants. It's great to hear that this app has been a game-changer for you!

21. září 2023

We switched to MCF and lowered our shipping costs so much that we no longer use a 3PL. So, we can access Amazon’s complete FC network instead of shipping from one warehouse. On top of that, shipping products to Amazon has reduced our shipping costs as we ship to fulfill both FBA and MCF. For example - we ship four pallets to Amazon, and they pick from that shipment to fulfill FBA and MCF.

As for the MCF app, it is easy to install and use. We set the app up to automatically ship our Shopify orders as they come in. For our pet food business, it has been a game changer.

Visionary Pet Foods
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Amazon odpověděl 27. září 2023

Hi Visionary Pet Foods - thank you for the review! It's great to hear that the app has helped you to save money on fulfillment and inbound shipping costs!

Datum úprav: 1. duben 2024

Update:

We're having a lot of issues with amazon MCF. Although the storage and fulfilment is cheap we've been having many problems:

1) Amazon receiving our inventory there are always issues. Either they overcount or undercount our inventory and then we have to submit a case against them. Getting a response takies forever. We also have to wait for them to process the whole shipment which can take up to a month.

2) Orders can stay pending fulfillment progress for months. We will send a request for amazon to fulfill our orders and it will stay in fulfillment progress for months. Customers then get upset because they never receive their order.

3) Amazon shows inventory for an item but when a customer makes an order for it, amazon declines for no inventory, although it says there is inventory.

4) We've been submitting cases for amazon to refund for items that are lost, they give us 50% reimbursement for the price. They claim they get the price based on the average of the price in the last 18 months or what other sellers are selling it at. However, we are the only ones that sell our items, so it doesn't make sense.

5) we've submitted so many cases with amazon and its weeks for a response. Then the response is barely a response.

If you're willing to lose 10% of inventory, maybe you can use amazon.

Arms of Andes
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Amazon odpověděl 22. září 2023

Hi Arms of Andes team - we attempted to email you a few times to help you map your SKUs. Note that your SKUs must be enabled for FBA in SellerCentral to be able to map them in the MCF App. We would be happy to assist you to ensure you can easily onboard to the app!

19. říjen 2023

Amazon MCF Shopify App is an excellent solution for our growing multi-channel business by simplifying inventory management and allowing us to do order processing smoothly and seamlessly. Setup is very easy with a simple way to map SKUs between our Shopify store and Amazon Storefront. The speed to deliver to our consumers has exceeded expectations with our inventory optimized over Amazon's many fulfillment centers around the country. Amazon can process our orders 24 hours a day, 7 days a week; whereas our prior 3PL operated business hours during the week and limited hours on Saturday for an extra fee! Amazon MCF has given us the ability to easily process orders on both desktop and mobile operating systems and order flow and consumer emails are automated. The added bonus is if there is an issue or question I have with an order, an Amazon rep is a phone call or a chat box away, even at 2am! The net result is our speed and efficiency processing orders has increased and our customers so far have been reaping the benefits of our delivery times being cut in half due to Amazon MCF. What used to take up to 2-3 business days of processing and 5-7 business days to deliver, has now become: Order placed on Saturday, Delivered on Monday! Alito our customer’s delight. Oh, plus, Amazon’s support team contacted us to give us great ideas to make MCF work for us even more with “kitting” and “bundling” programs and Buy with Prime (free delivery for Prime members). A+++

SURFACE DEEP
Spojené státy
Doba používání aplikace: Asi 2 měsíci
11. březen 2023

Have it installed for about 1 week. So far no issues at all. Clean and simple. Make sure you review your inputs and double check your shipping parameters.

OneEarthHealth
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář Amazon odpověděl 31. březen 2023

Glad to hear the app is working well for you. Thank you for the feedback!

6. září 2023

Not as easy to set up as other connectors, but Amazon was very helpful and made sure it worked. Orders are feeding through and so far so good.

If we compare this to TikTok, Amazon is a winner. TikTok is a loser.

In due time it should work really well.

CompressionZ
Spojené státy
Doba používání aplikace: 7 měsíci
Vývojář Amazon odpověděl 26. září 2023

Hi CompressionZ - we were happy to assist you and appreciate you taking the time to leave a review!

6. září 2023

Set it and forget it. Best way to describe this well working and dependable app.

Gaffer Power
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Amazon odpověděl 27. září 2023

Hi Gaffer Power - great to hear this is working well for your business. Thank you for the review!

2. říjen 2023

It seems great if you are up for manually entering your FBA inventory manually on the Shopify side then mapping the SKUs. Surely there must be a way to import my existing FBA inventory INTO Shopify. I'm an established FBA seller and last thing I want to do is manually enter my products into Shopify. Looking to have FBA inventory as primary and have shopify sync off of Amazon.

portsidetoys
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Amazon odpověděl 4. říjen 2023

Thanks for your review, Portsidetoys.
Amazon MCF app automatically maps Shopify SKUs to Amazon SKUs if SKU value is same(case-sensitive). For other SKUs, you can manually map to any valid Amazon SKU.
With respect to Inventory Sync: All mapped Shopify products which have Inventory Located At= Amazon MCF and Track Quantities is checked, FBA inventory is constantly synced into Shopify every time there is change in inventory value. There is no need to manually key in the inventory.
Hope this helps.
Please email to our support mailbox for more details, happy to help.

6. září 2023

The App works.
But the shipping speed is not ideal while the inventory is relatively low.

GKOPLUS
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Amazon odpověděl 27. září 2023

Hi GKOPLUS - thank you for taking the time to leave a review. For MCF in general (not specific to our Shopify app), inbounding more inventory into our network allows us to improve our coverage to ensure we have products close to your customers. Let us know if you have any questions and we would be happy to assist.

6. září 2023

We have been using this app since its inception. Having used many other third-party options prior to this one, I can say it works well and seems to be the best option. Support has been good, and we haven’t had any errors or problems to speak of. I recommend it:)

TRADESAFE
Spojené státy
Doba používání aplikace: 5 měsíci
Vývojář Amazon odpověděl 27. září 2023

Hi TRADESAFE - we appreciate you taking the time to leave a review! We're always happy to offer support.