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Lifesaver! Too many scammers and fraud orders and this app has saved us a lot of heartache.
Great app, good support. I have been using them for a while now on 2 of my stores. Whenever i have issues, they are always ready to help.
My website on Shopify was under bot attack. Porgok stepped up to the plate to solve the issue quickly, above and beyond the call of duty, and fixed the causative malware issue. Then Porgok set up sophisticated protections for future cyber attacks and ways to track attempts--and offers continued support. And is very easy to block countries or set up "re-directs" that are effective. Very happy with this app & its customer service. Super customer service. Porgok delivers "back end" security fixes and guidance and ongoing protection. 5 STARS = well deserved.
These people are awesome. Great response and great support. Great app. Always hear to help and great knowledge. Thank you.
I have installed this 2x to the same store. I removed it before as it also blocks me even if I have whitelisted my IPs. It also doesnt block VPNs and proxys. I see that they are improving it and i hope that they include these issues as well. It is still a very good app though. Just needs to tweak these areas of concern coz i have to constantly look at visitors and check.
Thank you for your review. As advised to you in our direct communication to you, you started off on the Basic Plan and upgraded to the Advanced Plan, and both these plans do not have the option to whitelist (exclude) IP numbers or servers. Excluding option is available for Advanced Plus and Advanced Pro subscribers where you will be able to whitelist your own IP number, specific hosts and servers such as Google, Bing.com, Apple, etc. that you do not want blocked even when you block entire countries.
Even though excluding hosts and IP numbers is not available on your current subscription plan, you can still block VPN and proxy connections by clicking on the "Host Blocking/Unblocking/Excluding Button". But before doing that, you may need to first detect VPN connections by checking IP and server information by clicking on the "IP Blacklist Check" feature on the app dashboard—here you will be able to check IP numbers and host (server) information alongside their blacklist status. Pay special attention to IP numbers highlighted in red, as these are mostly unknown servers and bad bots.
Unfortunately, there isn't any technical way to detect VPN connections 100% accurately, or you cannot distinguish them from legitimate traffic with 100% certainty. Like the TOR network or like the servers cannot be solved like NXDOMAIN. However, you can use our TOR Network blocking feature (available under the country blocking section on the app) to block TOR users. The TOR Network primarily used by hackers and dark web users. In the "Today’s Visitors" section on the dashboard, you can also activate an auto-email reminder to get alerts of suspicious visitors. Once activated, the app will send you an email once a day if any unusual activity in the traffic to your website is found, which you can then use for blocking purposes.
Should you need more assistance, please don’t hesitate to reach out to our Support Team from the email on the app's dashboard.
Have been using this app to redirect some unwanted IPs and am impressed with how well it works. Was able to pull reports on Google Analytics showing all the IPs visiting our shop. Also blocked those IPs on our Google Search ad campaign to stop Google from showing our ads to those IPs. Have tried other apps before but their performance was not as consistent as this app. Happy!