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It´s written that the app is for free. But right now they want me to pay 30€ in a subscription each month. This is a big lie. Update: Thank you for the reply! I find the app a bit confusing. The progress bar works flawlessly!
Hey there, I can confirm with you that this is a completely free app.
We have 6 apps at OnVoard. 2 of them are completely free. You do not need any subscription or pay anything to use the free apps.
This is clearly stated in our pricing and catalog page. We even "bold" the free app text.
https://www.onvoard.com/pricing
https://console.onvoard.com/catalog
https://imgur.com/a/W1WLmgG
Would you mind looking into this again? Hopefully you can update this review after the misunderstanding is clear up.
Thanks,
Ryan from OnVoard
The app setup is simple and user friendly. I had a little issue with the app and Ryan fixed almost immediately. Nice support and nice app
Ottima app, interfaccia molto semplice ed intuitivo da capire. consiglio vivamente questa app. Molto utile sopratutto agli inizi
*****AVOID****-No clear way to delete this app which is a red flag. The app did not work. This is an advanced app not plug and play. Service non-existent.
Hey I already replied to help you check within 15 mins of your support ticket. See proof.
https://imgur.com/a/y3bgZ2w
Today is 20th Nov 2022 and it's Sunday. Are you even able to reply to your users within 15 mins on a weekend?
Can you be a little reasonable?
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Update: I've ban the user. Totally unreasonable. Our previous users can attest the quality of our app and I don't want to work with unreasonable people.
- No way to delete the app? Man come on there's an uninstall app option in Shopify.
- The app did not work? Well I'm always there to help and there's a clear doc to help setup. https://help.onvoard.com/hc/en-us/articles/900002641266-Install-AOV-Progress-Bar-on-Shopify
- Didn't reply within a few mins = service non-existent?
Doesn't work. Wasted tons of time trying to setup. Annoyed by these apps that waste your time. I uninstalled it.
Hi there, I can assure you the app is 100% working as we have many merchants running it live and using our paid plan. If it doesn't work I'm sure they won't be happily paying for our app.
We also have full setup guide to help you setup.
https://help.onvoard.com/hc/en-us/articles/900002641266-Install-AOV-Progress-Bar-on-Shopify
Just looked at your installation logs it seems that you uninstall the app 14 mins after installing it. If you require assistance, I'll be happy to help you setup like I did for many other merchants.