Recensies (28)

Algemene beoordeling
3,5
Cijfers per recensieniveau
  • 75% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 21% recensies zijn 1 sterren
23 september 2024

Je recommande Crisp à 200%, simple à installer et à prendre en main, assistance présente et au top, interconnexion avec l'ensemble de nos outils, et surtout n'importe qu'elle membre de votre équipe peut ensuite répondre aux demandes prospect/clients.

CODAGE Paris
Frankrijk
Bijna 2 jaar gebruiken de app
11 september 2024

Errors have been reported during the registration process, and after two days, the registration was finally successful, and then errors began to be reported during the process of binding the website domain name. At present, the domain name cannot be successfully bound, which is a bad experience.

SERENEWIG
China
Ongeveer een maand gebruiken de app
Crisp heeft geantwoord 19 september 2024

Hey, very sorry for that but we don't accept any customers from China due to repetitive bad behaviours.

16 september 2024

We are surprised by the issues we encountered during the application process.

1. Our email has never been registered before, yet when we attempted to sign up, we were informed that registration was prohibited. This has prevented us from experiencing the service.
2. Additionally, the overall experience has been quite frustrating. I tried to use your own online chat software, but unfortunately, I did not receive any response.

We hope these issues can be addressed promptly.

Nimall
Hongkong SAR van China
10 minuten gebruiken de app
Crisp heeft geantwoord 19 september 2024

Hello Nimall,

Sorry for this bad experience but it seems you're trying to create an account from a country that we don't operate in. Explaining why your account can't be created.

We're sorry you couldn't sign up to Crisp. Could you please email us on support@crisp.chat and see how we could help you?

4 juni 2024

I would definitely recommend Crisp. We bought a new ecommerce website and put it on shopify. Crisp was a go-to for our support team because it lets you handle tickets super easily, very user friendly and AI is just the cherry on the cake.

Petit Cube
Frankrijk
7 maanden gebruiken de app
Crisp heeft geantwoord 19 september 2024

Thank you very much! Glad to hear you're happy using our customer service management solution.

22 augustus 2024

It doesn't allow account creation. Why release the app?

中華翡翠網
Hongkong SAR van China
4 minuten gebruiken de app
Crisp heeft geantwoord 23 augustus 2024

Hello, we're sorry you had issues creating your account on Crisp. Could you please contact us from the chatbox on our website at https://crisp.chat and we'll be happy to help you get set up!

Alternatively, you can email us on support@crisp.chat

31 augustus 2024

xoá ngay bản đồ đường lưỡi bò đi nếu không tao sẽ rate 1* bằng tất cả store tao có. Hoàng Sa và Trường Sa là của Việt Nam!

GenTeeth
Vietnam
37 minuten gebruiken de app
Crisp heeft geantwoord 19 september 2024

Hey! As explained through our support, we're not responsible for this as we use a 3rd-party map called Open Street Map. If you want to blame a company, please contact Open Street Map here : https://www.openstreetmap.org/help

22 mei 2024

je recommande à 100% CRISP le support et incroyablement réactif!
j'ai été accompagné à chaque étapes.
Merci!

OLALA Paris
Frankrijk
Ongeveer een maand gebruiken de app
Crisp heeft geantwoord 19 september 2024

Merci à vous aussi d'avoir choisi notre plateforme de gestion du support client !

Bewerkt 23 september 2024

La meilleur app chat, équipe bien plus réactive que d'autres logiciels. Nous les utilisons depuis le lancement.

Panda Tea
Frankrijk
Meer dan 7 jaar gebruiken de app
Crisp heeft geantwoord 28 maart 2023

Hey there,

Thank you for taking the time to leave a good review, happy to see our customer service app has helped you to scale your conversion rates and customer experience.

Being a Crisp user for 6 years, your review means a lot to us :)

Regards,

30 maart 2023

Crisp surpasse de loin nos précédents outils de gestion de la relation client (Zendesk puis Intercom). J'ai notamment été bluffé par le niveau d'intégration de Crisp avec tous nos outils digitaux (Shopify, Aircall, Klaviyo), le helpdesk super facile à customiser, la possibilité de piloter et optimiser la productivité de nos opérateurs avec le bot et enfin la contribution directe à l'amélioration de notre taux de conversion e-commerce grâce en particulier au paramétrage de triggers indexés sur nos campagnes d'acquisition. Un must à tarif super compétitif !

Sunology
Frankrijk
Bijna 3 jaar gebruiken de app
21 maart 2023

J'ai choisi Crisp depuis le lancement il y a plus d'un an de notre e-shop chez Gibus Cycles. Objectif : rassembler nos différents canaux de communication et disposer d'un véritable helpdesk tout en étant capable de nous suivre dans notre croissance. App desktop et mobile stable et réactive. Support présent et plus que compétent. Allez-y les yeux fermés pour une solution de messaging au rapport qualité/prix imbattable.

Gibus Cycles
Frankrijk
Bijna 2 jaar gebruiken de app
Crisp heeft geantwoord 21 maart 2023

Thank you very much 😍

We work hard everyday to bring an affordable helpdesk to online merchants so reading reviews like that makes us very happy!

Regards,