Avaliações (30)

Avaliação geral
3,3
Pontuação por nível de classificação
  • 73% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 23% das classificações são de 1 estrelas
23 de setembro de 2024

Je recommande Crisp à 200%, simple à installer et à prendre en main, assistance présente et au top, interconnexion avec l'ensemble de nos outils, et surtout n'importe qu'elle membre de votre équipe peut ensuite répondre aux demandes prospect/clients.

CODAGE Paris
França
Quase 2 anos usando a aplicação
10 de fevereiro de 2025

Très bonne expérience avec Crisp. L'accompagnement a été efficace, ce qui nous a permis de revoir nos processus internes et de gagner un temps précieux.

Les Petits Prödiges
França
Aproximadamente 1 ano usando a aplicação
11 de setembro de 2024

Errors have been reported during the registration process, and after two days, the registration was finally successful, and then errors began to be reported during the process of binding the website domain name. At present, the domain name cannot be successfully bound, which is a bad experience.

SERENEWIG
China
Aproximadamente 1 mês usando a aplicação
Questão respondida por Crisp 19 de setembro de 2024

Hey, very sorry for that but we don't accept any customers from China due to repetitive bad behaviours.

16 de dezembro de 2024

Don't buy from this company! As a global company, we have a customer service team based in China, but this company refuses to allow our Chinese employees to log in! This company is suspected of regional/racial discrimination!
This company should be shut down immediately

TEST
Estados Unidos
9 minutos usando a aplicação
4 de junho de 2024

I would definitely recommend Crisp. We bought a new ecommerce website and put it on shopify. Crisp was a go-to for our support team because it lets you handle tickets super easily, very user friendly and AI is just the cherry on the cake.

Petit Cube
França
7 meses usando a aplicação
Questão respondida por Crisp 19 de setembro de 2024

Thank you very much! Glad to hear you're happy using our customer service management solution.

16 de setembro de 2024

We are surprised by the issues we encountered during the application process.

1. Our email has never been registered before, yet when we attempted to sign up, we were informed that registration was prohibited. This has prevented us from experiencing the service.
2. Additionally, the overall experience has been quite frustrating. I tried to use your own online chat software, but unfortunately, I did not receive any response.

We hope these issues can be addressed promptly.

Nimall
Hong Kong, RAE da China
10 minutos usando a aplicação
Questão respondida por Crisp 19 de setembro de 2024

Hello Nimall,

Sorry for this bad experience but it seems you're trying to create an account from a country that we don't operate in. Explaining why your account can't be created.

We're sorry you couldn't sign up to Crisp. Could you please email us on support@crisp.chat and see how we could help you?

22 de maio de 2024

je recommande à 100% CRISP le support et incroyablement réactif!
j'ai été accompagné à chaque étapes.
Merci!

OLALA Paris
França
Aproximadamente 1 mês usando a aplicação
Questão respondida por Crisp 19 de setembro de 2024

Merci à vous aussi d'avoir choisi notre plateforme de gestion du support client !

31 de agosto de 2024

xoá ngay bản đồ đường lưỡi bò đi nếu không tao sẽ rate 1* bằng tất cả store tao có. Hoàng Sa và Trường Sa là của Việt Nam!

GenTeeth
Vietname
37 minutos usando a aplicação
Questão respondida por Crisp 19 de setembro de 2024

Hey! As explained through our support, we're not responsible for this as we use a 3rd-party map called Open Street Map. If you want to blame a company, please contact Open Street Map here : https://www.openstreetmap.org/help

22 de agosto de 2024

It doesn't allow account creation. Why release the app?

中華翡翠網
Hong Kong, RAE da China
4 minutos usando a aplicação
Questão respondida por Crisp 23 de agosto de 2024

Hello, we're sorry you had issues creating your account on Crisp. Could you please contact us from the chatbox on our website at https://crisp.chat and we'll be happy to help you get set up!

Alternatively, you can email us on support@crisp.chat

Editado a 23 de setembro de 2024

La meilleur app chat, équipe bien plus réactive que d'autres logiciels. Nous les utilisons depuis le lancement.

Panda Tea
França
Mais de 7 anos usando a aplicação
Questão respondida por Crisp 28 de março de 2023

Hey there,

Thank you for taking the time to leave a good review, happy to see our customer service app has helped you to scale your conversion rates and customer experience.

Being a Crisp user for 6 years, your review means a lot to us :)

Regards,