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Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.
Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.
- Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...
- Easy AI bots to Human handover to offer best of both worlds
- Dedicated FAQ page builder that combines with chatbots
- Chatbot builder with pre-built scenarios that helps solving customers' problems
- Install Crisp Live Chat & Chatbots on Shopify in 30 seconds
- Destaques
- Funciona com os mais recentes temas
Idiomas
inglês, dinamarquês, alemão, espanhol, finlandês, francês, húngaro, italiano, japonês, neerlandês, polaco, português (Brasil), romeno, russo, turcoe chinês (simplificado)
Esta aplicação não está traduzida em português (Portugal)
Funciona com
Zapier, Make.com (ex integromat), Slack, WhatsApp, Instagram, KlaviyoCategorias
Mensagens em tempo real
Respostas automatizadas
Personalização
Canais
Automatização do fluxo de trabalho
Preços
As taxas externas poderão ser faturadas por Crisp, em separado da sua fatura da Shopify. Saber mais
Basic
Gratuito
- 2 Seats
- Live chat
- Shopify data synchronization
- Mobile apps
- Contact form
Pro
$25 / mês
- Everything in Basic
- 4 seats
- 5 000 contacts
- Unlimited History
- Messenger
- Emails
- Slack
- Pro-rated fees are charged once the trial has ended
Avaliação gratuita de 14 dias
Unlimited
$95 / mês
5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request
- Everything in Basic and Pro
- 20 seats
- 50 000 contacts
- Chatbot
- Knowledge base
- Live Translate
- Pro-rated fees are charged when trial ends
Avaliação gratuita de 14 dias
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (28)
Je recommande Crisp à 200%, simple à installer et à prendre en main, assistance présente et au top, interconnexion avec l'ensemble de nos outils, et surtout n'importe qu'elle membre de votre équipe peut ensuite répondre aux demandes prospect/clients.
Errors have been reported during the registration process, and after two days, the registration was finally successful, and then errors began to be reported during the process of binding the website domain name. At present, the domain name cannot be successfully bound, which is a bad experience.
Hey, very sorry for that but we don't accept any customers from China due to repetitive bad behaviours.
I would definitely recommend Crisp. We bought a new ecommerce website and put it on shopify. Crisp was a go-to for our support team because it lets you handle tickets super easily, very user friendly and AI is just the cherry on the cake.
Thank you very much! Glad to hear you're happy using our customer service management solution.
We are surprised by the issues we encountered during the application process.
1. Our email has never been registered before, yet when we attempted to sign up, we were informed that registration was prohibited. This has prevented us from experiencing the service.
2. Additionally, the overall experience has been quite frustrating. I tried to use your own online chat software, but unfortunately, I did not receive any response.
We hope these issues can be addressed promptly.
Hello Nimall,
Sorry for this bad experience but it seems you're trying to create an account from a country that we don't operate in. Explaining why your account can't be created.
We're sorry you couldn't sign up to Crisp. Could you please email us on support@crisp.chat and see how we could help you?
It doesn't allow account creation. Why release the app?
Hello, we're sorry you had issues creating your account on Crisp. Could you please contact us from the chatbox on our website at https://crisp.chat and we'll be happy to help you get set up!
Alternatively, you can email us on support@crisp.chat
Assistência
Crisp pode responder a qualquer pergunta que tenha sobre Crisp ‑ Live Chat & AI Chatbot.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Lançada
16 de dezembro de 2022
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