Appointment Booking — Bookeasy
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Before launching booking services on our site, I tried a number of popular apps. Bookeasy is the only one that was able to fulfill all the requirements and work as intended. The customer service has been excellent.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Rahul & Febin were very helpful in showing me how to successfully navigate the app for my business needs. I love how simple yet dynamic this app is.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Very awesome experience I had with the Team! Had an issue integrating the feature into my store and they pulled multiple resources quickly to make sure the issue was resolved! Shout out to Siddarth who was in contact with me every step of the way.
Thank you for the wonderful review! It is our pleasure to assist you.
Siva was such a big help! I asked for assistance barely knew how to explain and he knew how help get me moving forward. I really appreciate him. He was there in seconds after I submitted my question to chat. Again, thank you! I really do like this service and the customer care made it even better.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
I highly recommend this bookeasy app. It is great and exactly what I need. The best thing is that customer service is amazing, they help quickly and respond to my questions so fast. I'm not a good IT person and the app is clear and easy :)
We're really grateful and appreciate you taking the time to share your rating with us.
We have a small resort in Minnesota and this is our first year adding a boat rental so we wanted to integrate an online booking system that our guest can use and pay online.
This app has been a great experience and easy to use. Plus, I schedule a Demo/Set up call with Rahul who was fantastic and new exactly how to help me accomplish what I needed.
They are a new appointment booking app so they will be adding new features as they continue to grow.
Great experience so far.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I recently had the opportunity to use the Bookeasy app on my Shopify store. The app is an exceptional tool that seamlessly combines the functionalities of Calendly and Google Forms. It auto-generates Google Meet links, which are sent both to me and my clients, making virtual appointments hassle-free. Moreover, the app brilliantly organizes all the form data on an easily accessible dashboard. If needed, I can export all the data, which is a feature that adds tremendous value to my business operations. A special mention must be made of Kavishan, who provided outstanding assistance during my interaction with him. Also, this brilliant app is available absolutely free! Thank you to the creators of Bookeasy!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Annie has helped in so many ways
navigation and overall knowledge of the process was so helpful.
“We're really grateful and appreciate you taking the time to share your rating with us."
Rahul was incredibly helpful and kind solving problems with my bookeasy account and allowing me to practice making changes on my own while on a zoom call with me so that I have the confidence to do it later on.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Had a major issue, This cost us a lot of time and money. I set up an appointment and the person knew nothing, Someone else was supposed to get back to us and never did.
If you want this for event purposes, I do not recommend it. It is very hard to navigate.
Dear Janet,
Thank you for taking the time to share your feedback with us.
We understand you are encountering significant issues with our application, specifically with orders not being recorded correctly. While we can see the booking due date, time, Timestamp ID, and Booking ID in Shopify's orders, these orders are not appearing in the Bookeasy app dashboard. To address this issue, our technical team requires the missing order number and details recorded in Shopify but not displayed in the Bookeasy app dashboard. Additionally, if possible, please provide a screen recording of the booking process for the specific order in question. This will help us identify the root cause and implement the necessary changes to the Bookeasy app scripts to resolve the issue.
We apologize for any inconvenience caused and for the previous lack of effective assistance. We also regret any miscommunication or delay in our response. We sent emails on June 12, 2024, and June 15, 2024, requesting these details. Kindly check your email for this communication.
We value your feedback and are committed to resolving this issue promptly. Please allow us another opportunity to assist you and provide the best possible support from our Appointment Booking-Bookeasy app team. We are always happy to help you with the complete app and its customizations according to your needs.
You can schedule a convenient time for further assistance through the following link
(https://calendly.com/logbase/shopify-setup)
Thank you once again.
Warm regards,
Rahul
Customer Success Manager
Appointment Booking-Bookeasy App