Appointment Booking App ointo
Performans, tasarım ve entegrasyon için aradığımız en yüksek standartları karşılar. Yeni pencerede açılır daha fazla bilgi edinin.
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A great app to use, and it was seamless to receive help. But this review is more about customer service. I am new to the app and the agent helping asked me if I am based in India or another country and proceeds to comment on my physical appearance. I find this extremely unprofessional and disappointing. When someone is using your app and seeking professional support, personal comments like these irrelevant and take away from an otherwise good experience. I hope this is addressed so future interactions remain respectful and focused on the actual support needed.
Hello,
First i would like to apologise for the same. We had a talk with our support team and indeed they did have a chat with you. His intention was not to hurt or comment on the physical appearance but yes he did ask where you were from so we are very sorry about this
We hold a high bar for support and interaction with customers and would like to apologies for the support you had and will make sure professionalism is strictly mainted in our organisation
Thanks,
Tarang Co-Founder
I would be happy to leave a review for Bhagya.
Bhagya has been extremely patient, professional, and knowledgeable throughout this entire setup process. My requirements were quite complex, involving multiple pickup locations, capacities, cake sizes, and booking rules, but Bhagya took the time to carefully understand each requirement and explain the available options in a clear and detailed manner.
What impressed me most was the willingness to explore different solutions and provide practical recommendations rather than simply giving generic answers. The responses were always prompt, thorough, and genuinely helpful.
Thank you, Bhagya, for your excellent support and dedication. It has been a pleasure working with you, and your assistance has greatly improved my experience with Appointo.
Highly recommended support!
Appointo has been extremely helpful for setting up our vet appointment and online consultation system on Shopify. The interface is simple, flexible, and integrates smoothly with our store. We were able to customize booking slots, manage appointments efficiently, and provide a seamless experience to our customers. Highly recommended for any service-based business.
The Support - Bhagya, was so quick and competent in her support that she provided!
Thanks Bhagya!
I have been using this app for quite a while and they have great customer service. I just got off a google meet with Bhagya, and she fixed my problem in a short amount of time. Thank you for your excellent customer service!
Perfect!!
Fast and Helpful Communication
Bhagya was incredibly helpful and resolved the issue quickly.
Such an amazing app, and tech support 100% helpful and respond quick. I recommend it for sure
Just installed this app and really happy with the setup. Support have been such a great help. Highly recommend.
