Appointment Booking App ointo

They are very helpful to my team and I

Although there's room for improvement, the customer support is excellent, which is why I really like this app.

Have developed a need to setup appointments for new services I offer. I tried a half dozen solutions and settled here. Very full featured, easy install on web site, especially with it being applicable to 2.0 Themes. Having the Custom Questions with the ability to add prices was a real help.

The application works well with most of the common settings easy to understand. Like many of these apps, especially the 'Available Time' setup is a little tedious but with help I now understand how to use the options to get what I want. The ability of this app to solve your appointment desires is very extensive and should work for many complicated appointment scenarios.

When I was looking at various options and how they work, I was amazed at how well and fast their chat function works for questions. I am CDT during normal business hours and generally I get an answer in under ten minutes. The answers are on point, generally with examples of where to look and how to use it.

There is a downside when working with their tech staff. I suspect they are eastern Indians and when on the phone with them their accents are sometimes hard to understand. For their videos, I slow down the play to let me hear their voices more clearly. In technical knowledge of their app and general web site wizardry, they are very good! Their chat and writing are very clear!

It´s good, however has some issues with calendar integrations. For example some slots appear as busy when they are not, if you have an event or task and have it as Available, the app understands it as busy as well so you have to be careful. The prices are a bit high as well or that´s how I personally feel it, there are big jumps from one to another just for couple elements to add. The costumer service on the other hand is really helpful and fast. They respond very quickly and are very helpful and nice.

The team at Appointo (Shubhankar, Sunny, and Karan) was EXTREMELY NICE and HELPFUL. As we were developing our website, Next Sports Center, we realised that it would be very difficult to find a turn key, out of the box solution for our booking/scheduling platform. After trying and testing out (and asking for help) from other providers, we landed on Appointo and really had a low expectation if the app would fit what we need. Lo and behold, after explaining in detail (the Appointo team was really patient and helpful) our requirements, they found a workaround (without a need for further coding), and a customised workflow from our end, so that the app would fit what we need.

Sure, other apps may have worked better or looks better or is priced cheaper, but the wholistic support and approach that the Appointo team gave was unmatched.

Thanks again! We really appreciate you!

Great support and great app ! They deserve more than 5 stars

Great option and Services available and very easy to use.

Works like I needed! And awesome support.

It’s ok for what you pay. I would like the app to be more ug friendly. A bit complicated with some settings and I have been on touch with support several times.

Support was helpful but response was a bit slow. I hope for some better help-videos and faster chat service.

Overall a helpful tool to my booking site.

Very nice !