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I love this App. This is my only supplier of the home decor section of my store. While some of the items are a bit expensive, the quality offered is excellent. Navigating the app is super easy and I love the notifications I get when new Suppliers are onboard. I would strongly recommend AppScenic for all your home décor needs among other things. FYI i bought myself a side table from them and its such an accent piece for my living space. #loveit
Thank you for your wonderful review! We're thrilled to hear that you love using AppScenic as your sole supplier for the home decor section of your store. We take pride in curating a wide range of high-quality products for our users.
We understand that pricing is an important factor, and while some items may be a bit expensive, we strive to ensure that the quality matches the value. We're glad to hear that you appreciate the excellent quality offered by our suppliers.
We're delighted that you find navigating the app easy and enjoy receiving notifications when new suppliers come onboard. Our goal is to provide a seamless and enjoyable experience for our users.
It's fantastic to hear that the side table you purchased from us has become an accent piece in your living space. We love hearing about the satisfaction and joy our products bring to our customers.
Thank you for recommending AppScenic for home decor and more. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Best regards,
AppScenic Team
So far the experience has been stellar. The pictures of the products are good and the app works seamlessly with our Shopify store.
Very very close to 5 stars. I'm new to this whole game but think I have finally mastered it...
Just a couple things:
1 - Need more colors...everything is gray, gray, gray (my store is home decor)
2 - Need more kid and pet things ($50 and up)
3 - Need more kitchen gadgets ($50 and up)
4 - Need a way to define searches. Not a prude but not interested in seeing all the adult toys :(
5 - I spend a lot of time editing descriptions and the have been quite a few times where I went back in and it was back to the original form. I always save but now I'm finding that I have to refresh each time to be sure it stays.
Dear Customer,
Thank you for your detailed feedback on our Shopify app. We appreciate your valuable input as it helps us improve our services and meet the needs of our users better.
1. We understand your desire for more color variety, especially for a home decor store. We continuously work on expanding our product selection, including a wider range of colors, to cater to various aesthetic preferences. Rest assured, we are actively seeking new suppliers and products to provide more options for our users.
2. We appreciate your suggestion regarding the availability of more kid and pet items in the higher price range. Adding more products in these categories is on our radar, and we will strive to enhance our collection to meet the demands of our diverse user base.
3. Similarly, we recognize the importance of having a robust selection of kitchen gadgets in the higher price range. We are constantly expanding our inventory and actively seeking suppliers that offer quality kitchen gadgets with competitive pricing.
4. We understand that everyone has unique preferences and interests. We are pleased to inform you that we have implemented a filter in our catalog to exclude adult products. This will allow you to refine your search results and focus on the categories that align with your store's offerings.
5. Regarding the issue of edited descriptions not being saved consistently, we apologize for any inconvenience you experienced. We want to assure you that this issue has been resolved. We have implemented a special setting that allows you to disable the automatic sync for titles, descriptions, or images if desired. This way, you can have complete control over the content and ensure that your changes remain intact.
We appreciate your feedback, which has been instrumental in identifying areas for improvement. Your suggestions are crucial in helping us enhance our app's functionality and user experience. We're committed to continuously refining our platform to meet the needs of our valued users like you.
Once again, thank you for sharing your thoughts and suggestions. If you have any further questions or need assistance, please feel free to reach out to our support team. We're here to help you succeed in your dropshipping journey.
Best regards,
AppScenic Team
Great dropshipping app. Love their payment policy, but some vendors have terrible return policies. They shouldn't accept anyone who wants to work with appscenic.
Thank you for your feedback! We're delighted to hear that you find our dropshipping app great and appreciate our payment policy.
We understand your concern about certain vendors' return policies. We strive to maintain high-quality standards among our suppliers, but we also value your input in helping us improve. If you have specific feedback or suggestions on which vendors may need further evaluation, we'd love to hear more from you. Please feel free to share your insights with us via email at support@appscenic.com. Your input is invaluable in our ongoing efforts to enhance the user experience.
Thank you for your support and for being a part of the AppScenic community. If you have any more comments or questions, please reach out. We're here to assist you.
Best regards,
AppScenic Support Team
As a new business, everything has been great so far in terms of customer service and knowledgable, efficient, responses.
A lot of lighting items I have selected for my business have been out of stock for weeks, but it may just be the supplier.
I didn't see too many high end furniture selections for my specific curation, as most have been overly used in companies like Wayfair / AllModern, World Market, Amazon, etc. It would also be great to have a filter to select different styles such as contemporary vs. traditional. A lot of the same items seem to reload on each page when you continue to search.
Thank you for taking the time to leave us a review. We are thrilled to hear that our customer service and responses have met your expectations, and we will continue to work hard to provide you with the best possible service.
We apologize for any inconvenience caused by the lighting items being out of stock for weeks, and we will do our best to communicate any potential delays to you as soon as possible.
Regarding your feedback on our product catalog, we appreciate your suggestions for including more high-end furniture selections and adding a filter to select different styles. We constantly strive to improve the user experience and offer a wider range of products to meet our customers' needs, and we will take your feedback into consideration as we continue to make improvements.
Thank you again for your review, and please feel free to contact us with any further feedback or questions.
Not seeing any big difference High shipping
rate and free account don’t really give access to good
Moving products.
Very happy on how I was handled over live chat. I couldn't understand how the price formula works and the support agent joined with me over an online meeting and showed me around. Thank you and have a good weekend!
Just installed the app, but I could not login and see their products. It does not work! It asks me to register again!
Thank you for the feedback, we will be happy to help you. We have a 24x7 live chat on top bottom of each page or you can simply email us at support@appscenic.com.
We can see you have registered, your account is in good state and you can login anytime on https://retailer.appscenic.com (Sign in).
DO NOT USE THIS APP. I HAD 2 STORES WITH THEM. THE PRODUCTS ARE OVERPRICED AND I PLACED ONE ORDER FOR A CUSTOMER AND IT WAS NEVER SHIPPED SO ORDERED FROM OTHER SUPPLIER APP. THEY REFUSED TO REFUND MY MONEY AND WHEN I CLOSED ONE STORE THEY TRANSFERRED INTO OTHER STORE AS GOODWILL CREDIT NOT TO REFUND MY $20. I CANNOT EVEN USE IT AS I DOWNGRADE PLAN TO REMOVE THIS APP AND THEY STILL REFUSE TO REFUND..I CANNOT ORDER OR USE IT BECAUSE IT SAYS I HAVE TO PAY AND UPGRADE. DO NOT USE THIS APP. IT IS WORTHLESS UNLESS YOU WANT TO CRASH YOUR BUSINESS. HORRIBLE..YOU CAN FIND SAME SUPPLIERS DIRECT AND GET WHOLESALE. KEEP THE DAMN $20. THIEVERY. HORRIBLE SERVICE. HORRIBLE APP.
Dear Customer,
Thank you for your feedback regarding our Shopify app. We appreciate your patience as we address the concerns you raised and provide clarity on the situation.
Regarding the withdrawal of your funds, we want to assure you that this has already been resolved. The withdrawal was processed and confirmed via email prior to the posting of your review. We have been in communication with you throughout this process, offering assistance and trying to find a suitable solution.
We sincerely apologize for the confusion and delay that occurred when you attempted to withdraw your funds last week. There was a misunderstanding on our part, as one of our team members mistakenly associated your request with a goodwill credit, which is not eligible for withdrawal. This misunderstanding arose from a previous transfer of funds between your stores that you requested two months ago.
Additionally, we encountered difficulty in locating your account due to an email address mismatch. The email address you provided, gifts******@gmail.com, did not match any registered accounts in our database. We apologize for any inconvenience this may have caused during the resolution process.
Furthermore, yesterday we sent you an email with additional details to further clarify the situation. However, we have yet to receive a response from you. We kindly request that you check your inbox and provide any necessary feedback or clarification.
At AppScenic, we prioritize transparency and ensuring the satisfaction of our users. We deeply regret any confusion or inconvenience you may have experienced, and we want to assure you that we have taken the necessary steps to resolve the issue promptly.
If you have any further questions or concerns, please do not hesitate to reach out to us. Our team is available to assist you and ensure a positive experience with our app.
Thank you for your understanding and cooperation.
Best regards,
AppScenic Team
I like the functionality of the app, but some of the practices seems unethical. I am unsure if it is the app or suppliers. It takes a great deal of work to put into building websites and plugging these apps in. It is sad to think that you have to beware of these companies that are working with you, while trying to establish something that benefits all involved. Another concern is that many items are very pricey. I think it's a good balance though, because some prices are much lower than the competition.
I will see how it goes.
Thank you for sharing your insights with us. We genuinely value your feedback and appreciate your input. We're glad to hear that you find our app's functionality appealing.
Also, we're sorry to hear that you've encountered issues that have raised concerns. We'd like to understand these concerns better and work to resolve them. If you'd be willing to provide more details regarding any practices you find questionable, please feel free to reach out to us at support@appscenic.com. We're eager to investigate and address any issues to enhance your experience with our platform.
Your satisfaction is our priority, and we're here to assist you in any way we can. Your additional input can help us better serve you and all our users.
Best regards,
AppScenic Support Team