Appstle℠ Memberships

Appstle℠ Memberships

Built for Shopify

Recenze (370)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 95 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
27. červenec 2023

great service, answers any question and request within 5 minutes. They helped me set up banners linking to the membership product, set up the membership, and I'm still in the free plan!

WE HIT PAN
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Appstle Inc. odpověděl 28. červenec 2023

Thank you for your kind words. All the best for your store going live. We are always around if you need any help anytime.

24. červenec 2023

Flexible and with a good and fast customer support. It offers a lot of customizations and works reliably

humamy-personal-chef
Itálie
Doba používání aplikace: 4 měsíci
Vývojář Appstle Inc. odpověděl 25. červenec 2023

Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.

12. listopad 2023

Excellent customer service!

Montessori for Learning by Insightful Brain
Spojené státy
Doba používání aplikace: 25 dny
Vývojář Appstle Inc. odpověděl 13. listopad 2023

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

13. červen 2022

I'm so glad I found this app for our membership program! The customer service is beyond amazing. Always very helpful and resourceful. The app is really easy to use, and lets you customize everything beautifully. I highly recommend them!

Osteria Maria
Německo
Doba používání aplikace: 4 měsíci
Vývojář Appstle Inc. odpověděl 13. červen 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

20. květen 2022

This app is the best I've used so far. The customer service is exceptional with fast replies. I highly recommend.

Remy Lane Designs
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Appstle Inc. odpověděl 20. květen 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

15. červen 2023

Customer service plays a big part for beginners. they also have video tutorials to help you get started. we need more people like you all.

The Trendy Crib
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Appstle Inc. odpověděl 15. červen 2023

Glad that we were able to meet your requirements:) Good reviews like yours motivate us to work hard and continuously improve.

25. srpen 2022

A very good membership management tool for Shopify with deep integration into Shopify system. Great support team and powerful features if you want to enable a membership ecommerce site.

Vitag
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Appstle Inc. odpověděl 25. srpen 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve

Datum úprav: 28. listopad 2022

This is an update on my initial review. Before signing up with Appstle, I was using another membership app that lacked a feature that my customers requested. Appstle offered that feature so I switched apps. That was back on August 1st, 2022. It is now the end of November. At first I thought everything was fine, but I was very mistaken. There was one issue after the other. I would always contact their customer service via Chat and they would respond in a timely manner, but wouldn't completely fix the problems. Issues continued on and on for 3 months with no satisfactory resolutions. Customers were being double billed (even after they cancelled their membership!), they were being billed the wrong amounts, the wrong billing intervals, non-members were continually able to access products that were supposed to be restricted and only accessible to paid members, customer tags weren't being removed once a customer cancelled their membership so they were able to continue accessing restricted collections/products even after they no longer paid for the membership, and the list goes on. Another downside to using this app was that I had to force a connection with Stripe as my payment gateway. In the US (my location) Shopify doesn't support Stripe payments and therefore my payment gateway options were limited. No shop pay, shop installments, Shopify capitol offers, etc. I gave them 3 months to fix everything. They were always responsive and professional, but completely failed to fix anything. As a result, my business sales tanked. Members were cancelling and frustrated with the continued, unresolved billing issues. My business's reputation as being one of the top, go-to stores in my niche was at serious risk. This app almost cost me my entire business, which I've worked so hard to build. Let my disastrous experience serve as a warning to others.

Maker's Fantasy
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Appstle Inc. odpověděl 5. srpen 2022

Hello,
This is Ria, the co-founder of Appstle. I have gone over your tickets and did not find any recent reach-outs. Also, all your previous tickets seem to have been fixed, with our CTO himself being involved in the last one.
Happy to have a chat with you to personally go over any other concerns you may have. You can email me ria@appstle.com

26. únor 2022

I already had 4 apps working together to get myself a membership idea for my customers. Why? because there was no app providing it like this one does now. All the apps together costed me more than €80 each month and a ton of work to made it all work together. This app just vanished the need for all the other apps and that for free, Amazing. The support is also so good, they help you within minutes and send you a Loom video how to do it yourself but most of the time they would already have done it for you. Amazing group!

Action Sverige
Nizozemsko
Doba používání aplikace: 4 měsíci
Vývojář Appstle Inc. odpověděl 26. únor 2022

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

Datum úprav: 18. srpen 2022

Let me just say that the staff here has exceeded my expectations more than I can express. I have ran another Shopify store I ran for more than a decade and have experience with dozens of apps. I chose this app because of the functionality I need for a membership based website. I was having a few issues trying to set everything up and when I went to get support I was greeted within minutes. There were several people helping me and not only did they help me, they went above & beyond. I am a customer for life and look forward to any more apps they develop. I'm glad I found them! Thank you!

mydiysupplies
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Appstle Inc. odpověděl 18. srpen 2022

Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth.