Aramex ‑ shipping app

Most disappointed as the app does not prepare invoice with HS code, which is a requirement for ARAMEX. We ended up not using ARAMEX service nor the app.

Hope this can be rectify soonest.

اذا كنت تواجه مشكلة اختفاء الطلبات من تطبيق اراميكس بعد انشاء شحنة اتبع الخطوات التالي
Setting -> General -> Order processing -> Automatically archive the order (ازيل الصح من - uncheck)
وكدا المفروض المنتجات ما تختفي

سيستم قديم وغير متوافق مع شوبيفاي بشكل واضح وكثير المشاكل
وتقريبا الشركة غير مهتمة اصلا بتحديثه

Useless, you can't update your default shipping address once the account is updated, can't create shipments in bulk, and no option for assigning data like the order number within the printed shipment.

The app isn't seamless. When an order comes in, you have to leave your order page and go to the App tab, click on Aramex app, go to the specific order you are working on and then again manually click & create labels (like inputting certain order details etc.). Then you have to go in separate tab to schedule for pickups etc.
Also, someone below mentioned this too, but you have to copy the Aramex tracking # before you submit for pickup, because it won't auto-populate that detail. This can lead to human errors, especially if you have multiple orders. Most importantly, if you were in the midst of creating a "label" for your new shipment and for whatever reason your page refreshes, then I'm sorry to tell you that your order VANISHES within the Aramex app. The order is still active in Shopify, but there's no way to retrieve that same order information in Aramex App, which means you can't create or print your shipping label.
The only solution is for you to contact the customer service for them to manually email you the label, which in my experience does not fit in the typical label print format. Also, if you do decide to use this app, be very cautious of your rate calculation and double check with the rate you've contracted with. Initially my rates were slightly skewed upwards, and had I not been proactively cross-checking, I would have been overcharged. There is extreme delay in delivery (reasons outside of pandemic) which the app/tracking system does not disclose with accuracy either.