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I can't say enough good things about the customer service. I've been using the Tipo auction app for around 2 years, and they haven't made a single noticeable update or implemented any requests I've made, while Brendan was super responsive and helpful, and customized several things I requested. US Based support vs Vietnam based with a 12 hour difference is also invaluable.
The app is also very thought out, and has a lot of time saving features for being around less than a year. I'm told they have a collection page bidding widget coming, which our customers really missed when we tried out Auction Plus. I can't wait till they have it ready so I can start using this app again.
We love this auction app. It has helped our business grow and we are putting up more and more auctions weekly.
The customer service support is amazing too. They are always looking to help and improve the site with new upgrades.
BTW our customers just love the app and can't wait for when we open and close the auctions. The feedback we get is that they are addicted to the auctions.
This app is awesome, and so is their customer support! They are super friendly, quick to respond, and made sure their app is working flawlessly on my site right away.
Shout out to Brendan on the support team for being so helpful!
Just added Auction Plus and had a few issues with the outgoing auction site and the old configurations. Auction Plus were excellent - quick and efficient. Looking forward to working with them.
So far so good. Install process went smooth and painless. I was able to set up an future auction and had a question. Their Chat Support was on the ball and answered my question in about 30 seconds after contact. I will update my review after completing a couple of auctions next month but so far the ease of setup, ease of use, and the super fast support response are great signs. Thanks!
EDIT: I have completed a couple of auctions and they went flawlessly.
Good so far, it provides the basic functionalities with no extra cost. Customer service is super helpful.
Brendan and team were super quick getting back to me. Best auction app I've used so far!