Recenze (180)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
13. září 2024

Auction Today is a very good app to use with my Shopify store and tech support responded fast and solved the problem when I ran into problems. Shakil was my tech support agent and helped me out big time. I definitely recommend this app.

Discount McGee
Spojené státy
Doba používání aplikace: Asi 2 měsíci
16. červenec 2024

One of the easier apps to work with within Shopify. They have thorough tutorials on their site but when I ran into something in the backend that was giving us trouble their customer service was prompt and thorough. Shakil was very courteous and helped me quickly. Def recommend using Auction Today for your auction needs on Shopify.

Sturgis Motorcycle Museum Hall Of Fame
Spojené státy
Doba používání aplikace: 6 dny
27. srpen 2024

We were excited to use this app because of the reviews. Customer support is non-existent. Seems not to work with Shopify 2.0. Looking at other apps.

Endless Night Vampire Ball
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář Apex Apps odpověděl 28. srpen 2024

Thank you for your review. Our support team helped you promptly, so that the auction widget is shown on your product with Shopify theme 2.0. We will be happy to help you further with any queries you might have to customise the Auction widget further. Please allow us an opportunity to help you again.

12. červenec 2024

Amazing customer service and the app is extremely easy to use and well thought out!

Yaeli Vogel
Spojené státy
Doba používání aplikace: 2 měsíci
17. září 2024

The app offers the best auction functionality out there from what I have seen so far. Evenly important, the customer service support is great. They are unbelievably fast with their response. They are flexible and open to discuss and adapt to solutions that suite your business case within what is technically reasonable. Great app, great support!

Sportauction
Nizozemsko
Doba používání aplikace: 24 hodinami
29. červenec 2024

Great customer support and fast, easy set up!

Grazing Tables Auction Company
Spojené státy
Doba používání aplikace: 5 měsíci
5. srpen 2024

So far, perfect. Also the support team is extremely quick to answer any questions.

Official Pix
Spojené státy
Doba používání aplikace: Asi měsícem
31. květen 2024

Super fast and easy setup with a very clean interface. I had one question before making our first auction live. Shakil got us setup and going in minutes, great experience so far!

ForgeAndTinker
Spojené státy
Doba používání aplikace: 3 měsíci
25. srpen 2024

Shakil was super helpful to get my issue resolved within a couple of mins. I couldn't get the widget to show on my theme but he was patient and understanding of my problem and also asked if there was anything else he can do to support.
This is the level of support you want from top companies like Auction Today. Thank you again :)

WazzaVerse
Spojené království
Doba používání aplikace: Asi 21 hodinami
Datum úprav: 30. červen 2024

I changed my 0 to a 4 and gave these people another chance.

I was dumb for giving them a chance. 0 is what they are.

The automatic bidding didn't work.
Costumers were confused about how to bid with a 2 bid option. Totally confusing.

I had the bid increment set to 10 percent. That didn't work. Customers could bid in 10 cent increments. It kept the prices really low and I gave things away.

Customers got frustrated with all the problems and gave up.

Another business owner bought up all the stuff at 99 cents or 1.09.

The auction ended on a sunday and I used the live chat all day. They responded they would look into it and never got back to me.

Then the auctions were supposed to end at 10pm. They never ended, they were stuck in a 5 minute extention loop. I had to manually end 225 auctions and declared a winner.

It took me 2 hours.

Customers that won multiple things said there was no way to pay for them as a group, so the customer that won 80 auctions paid for them one at a time and told me to credit him back on each auction for the shipping. 2 hours of work to lose $500.

If you want to auction your stuff, take your stuff and throw it in the dumpster before you use this app.

I called people that left positive reviews and none of them were using it? So why did they leave rave reviews??????????????

I think they pushed people hard to leave positive reviews.

They told me they had 1000s of users doing $$$$$$$$ but they could not show me one auction that was live. They could not send me to 1 link.

They claim to have different people and "Teams" of people, but I think its one guy. I think they had good intentions, but it doesn't work.

Shopify is to blame for allowing this app to be in the store.

AdultDVDAuctions
Spojené státy
Doba používání aplikace: Asi 2 měsíci
Vývojář Apex Apps odpověděl 3. červenec 2024

We have not come across a Shopify merchant who has been so threatening, aggressive and abusive to our support team like yourself.

Despite this, for over 2 days, our team tried their best to answer all the queries you had on our app.

You had enabled Proxy bidding for your auctions and started almost yelling to us that the app doesn’t work; however it turned out you were not aware of the difference between Automatic / Proxy bidding vs a normal bidding process. This issue was resolved after our team explained this functionality to you.

We also offered you help and modified your Shopify product pages with Auctioning details that would help your customers place bid.

You also started comparing our Auction App with EBay, to which we went into length to explain the similarities and difference between EBay and an Auction app on Shopify. None of this helped as you were not willing to listen.

You had also enabled Popcorn bidding and stated complaining that Auction time is getting extended. This again showed your lack of understanding on how popcorn bidding works, as this extends the auction timeline when someone places a bid when the auction is coming to an end.

When it comes to a customer winning multiple auctions and paying it via a single invoice - we did acknowledge and say this is a feature we don’t currently have and are actively working on.

We do in fact have numerous happy active merchants, running fair amount of auctions through our app, we however, cannot share the numbers and details in public due to commercial reasons.