Auction Today

Fast and friendly customer service! I downloaded the app today, had some trouble setting it up and I reached out via the messaging app. The customer service rep was AWESOME! Now I'm all set to launch our auction tomorrow!

Customer support is very good and fast

Not only the app doesn't have so many necessary options, but also it has the most awful support team through our store apps. When we asked for more options that the app must have, they called us rude. I had such a bad experience to continue paying for this app.

Absolutely an excellent app! We receive quick responses to all our questions, and custom developments tailored to our needs are implemented rapidly. Most importantly, it features an easy-to-use interface with a simple design and great potential for further improvement. Keep up the great work!

This app is definitely helps with running auctions via shopify. I will say that several features are still in development and I have often had to reach out to support to resolve issues such as automatic bids not working at the last minute of an auction, website formatting, and a few other issues users can't resolve on their own through the portal. Their replies are often fast, however there have been a few times they couldn't figure out what was wrong or their default settings were confusing and I ended up with some angry customers. Overall though, as long as they keep working on it I think it can be a really helpful app.

Took the time to adjust all settings and setup an auction and it just never added the auction to the listing despite activating the app on the theme. Chat was unresponsive. Waste of time.

Very Patient Customer Service ... I am not tech savvy .. I was trying out a few different auction apps and somehow got myself in a mess .. was ready to give up and tried to delete only to make a bigger mess .. Then the Help Arrived. I was frustrated and rude and did not deserve the Awesome Help they Provide! Figured out what I did wrong and showed me how to do it correctly .. 100% Recommend !! Now I Can Easily Create Auctions !! Just What I Needed !! Thank You !!

We haven't done the live auction yet (which is the only reason why I gave it 4 stars), but comparing and testing this app to the few others, this had all of the features we needed. I tested it several months ago and am now getting ready for the auction. I needed support with the widget, which is really quite simple in how it works. I had edited my product template and hid the buy buttons, which is what triggers the widget to be shown. Support was excellent and I didn't wait long for someone to reach out to me on live chat and figure out what the issue was. I am excited to finish setting up the action and seeing it in action.

Our store recently moved over to a 2.0 Theme and we needed a new auction app for a once-a-year event. We are using the Advanced plan ($15/month). This app was perfect for our needs, easy to set up in an afternoon and customizable with our brand colors. I had a quick question with set-up and the person I talked to in the customer service chat was fast, thorough, and super friendly. I would definitely recommend this app.

The support from the team has been exceptional. We have been running offline auctions for 13 years selling thousands of products and the move to online has been seamless and very fast thanks to Auction Today. Would highly recommend.