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Can't recommend these guys enough!
Their customer service is on point - they responded to my email within minutes. They proactively resolved my issue and provided me feedback on what the issue was and how to avoid it in the future (my issue was self-inflicted).
As a Busy business owner, it was so refreshing to have received a response so quickly with my issue already resolved!
Thank you so much for your kind words! We’re stoked to hear that you had such a positive experience with our support team. Providing quick and helpful resolutions is what we strive for, and it's great to know we could make things easier for you. If you ever need anything else, we're always happy to help!
Cheers
Team AMP
Love this app and the support team! Integrates seamlessly with our Shopify and whenever I have an issue the support team are always there to help look into my problem and come up with a solution. If you’re looking for an Australia post plug-in, this is the one!
Hi Dan, thanks so much for being a loyal user of our app! It’s fantastic to know that both the app and our support have been valuable to your business over the years. We look forward to being a part of your eCommerce journey for many more to come!
- Team AMP
Great app and great support. Have been using it for 5 years now across 2 eComm businesses.
We love hearing this, and we're grateful for your support! It’s always our goal to provide seamless integration and reliable support. We look forward to continuing to support you as your businesses grows.
Cheers,
- Team AMP
After years of using and being super happy with this app., I encountered a shipping problem with an item that should have gone smoothly. The Staff spent some time investigating and finding the problem, which was created by myself, and then fixed it for me. I can thoroughly recommend both the app. and especially the helpful Staff.
We have used this from the beginning. Constant improvement and always being available to assist are the highlights of the app. This is a stable and solid workhorse that we have relied on and never lets us down. Great Value for money and works perfectly for our shipping requirements.
Thank you for the glowing review! We’re so glad the app has continued to meet your needs and that you’ve found it reliable and valuable over time. Your trust and feedback keep us focused on improving to ensure we always meet the highest standards. We're grateful for your continued support!
- Team AMP
This is a very worthwhile app and takes away a lot of the headache of sending via Australia Post. Addition support is extremely helpful and nothing is too much trouble. He made some small changes for our store to improve its functionality for our needs. He is very fast to respond even on weekends. At $10 a month this is a must-have.
ACS Shop Australia
Addition support is the man, and the App works better than advertised!
App makes life alot easier, especially if shipping to oversea's countries. Addition support was espeically helpful, responded very quickly to emails and was fantastic. Highly recommend the app.
Matt @ www.doggytopia.com.au
Addition has the best support for an app anywhere in the world. Fast, friendly, knowledgeable and helpful.
Addition support (ap support) is very helpful and highly committed to sort out any problems a quickly as possible,