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Laura has been an absolute legend in helping us get our complex product freight sorted. If I could give more than 5 stars I would!
No good for epracel and too many server time outs. In addition, if you have a partial order fulfilment you have to create it's own manifest which wastes a huge amount of time, especially if you have a few to do for that day.
We have a huge number of SKU's and in this app you are prompted to fill all the measurements and weights in. We did this. However, the package sizes do not automate (what was the point of entering all those measurements?). You can only create shipping rules for packages based on weight which is flawed.
Most appallingly, the weights calculated for the postage don't even match the weights you have entered for each sku and packaging. They are way off.
We have spent a huge amount of time migrating to this app to find it doesn't do what it claims. For the price I expected much better.
This app has a long way to go.
Thank you for sharing your detailed feedback. We’re sorry the app didn’t meet your expectations, especially with the partial fulfillment manifest and packaging issues. We can see the app is no longer installed, but we’ve sent an email in case you’d like to discuss this further. We’d be happy to offer additional support or hear more about how we can improve these features.
- Team AMP
FANTASTIC customer support (the dev normally responds within a few hours). It sounds like Aus Post make it hard to play ball if you're not an eParcel user, but for small businesses like us, this is a lifesaver for speeding up our fulfilment. THANK YOU!
Addition has saved me sooooo much time processing orders. It's easy to connect it to my Shopify store . Once I was up and running I was amazed at the time it is saved me everyday processing orders. It's given me more time to do extra things in my day. The few times I did need help , Addition support jumped right in and helped me. Their customer support was great and nothing was a problem. Addition is easy to use and has all of the essentials you need.
Brilliant App for Shopify - Auspost Business. Simple to use. Cuts down time entering information to Auspost even with an import App. Highly Recommend!!!
Totally unasked for review I just decided to do. Long story short and I'll preface this by saying I have *not* tried other apps thats integrate with AusPost but this one is pretty good.
Nothing is as seamless as a OEM integration but until AusPost does that themselves (seriously why haven't they wtf?) a third part app is as good as it gets.
The guy who makes this app is very responsive and in my book thats better than most when it comes to developers.
App works well although I wish there was a function to "Create" your own orders within the app as opposed to having to only work with the ones that have been sync'd there.
Perhaps there is. I'll ask.
4/5
Thanks for the review, we are glad you like the app!
In regards to your request to create an order, you could use the draft order feature in Shopify and that will flow through to the export feature in the app.
Excellent app. Performs the exact function for which it was designed - applying real time shipping rates via the Aust Post API, based on weight/dimensions. Results are accurate and instant. Exceptional support from Addition support the developer who even went out of his way to offer tech advice on a completely unrelated matter.
The app works exactly how it's supposed to, and does even more. Simple and efficient.
Addition support provides the most helpful support too.
If you ship with Australia Post and want a simple solution, look no further.
The customer service that I receive from this app is out of this world, i cant even belive it. Every problem i had i got walked thru, in my case over the phone. Did my first bulk order and went perfectly. if there were more stars on this rating i would give more highly recomend
Great app, easy to set up and use.
I needed something added, it was done under 5 minutes. Best support ever!