Recenze (35)

Celkové hodnocení
1,5
Počty podle úrovně hodnocení
  • 9 % hodnocení s 5 hvězdami
  • 0 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 6 % hodnocení s 2 hvězdami
  • 83 % hodnocení s 1 hvězdami
23. srpen 2025

The app doesn't work unless you delete your old authorized.net gateway. The app is conflicting with the old gateway and its blocking access. The app wouldn't bring up a spot for me to enter the API Login / Api Key. You have to fully delete authorized gate way from the payments section in your admin area and then install the app. I followed the email authorized sent me and i was able to enter the info and process payments again. Terrible app and the Shopify customer service is even worse. They should have checked this app was working before allowing it to be published. Especially for a tech company, this is downright embarrassing for them

Sky Glass, Inc.
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář Visa Acceptance Solutions odpověděl 28. srpen 2025

Hi Sky Glass team, apologies to hear you're having issues. There should be no requirement to delete the old integration only to disable it, this will allow your follow-on transactions to complete on the old integration should it be required.
Are you able to provide an email address so we can discuss further

3. září 2025

This is really bad guys. I am a tech developer and I can't figure this out. Something is really wrong with this app and you need to fix it ASAP. Our website is unable to process transactions and I've reset the API keys 5 time. I deleted the old Authorize.net gateway. Started completely from scratch and installed this new one and it's still declining. The report is not showing up on my Authorize.net dashboard as a declined transaction so the transaction isn't even making it out of Shopify app. What is going on? Everyone is having problems! FIX IT!!!!!

Divine Bovine Jerky
Spojené státy
Doba používání aplikace: Asi měsícem
24. červenec 2025

The app does not work, but we are being forced to update??? Why would you give us till august 31st, yet the app acts as if it isn't even there!!! Nothing what the app page description says! How can i even check my fraud or payment setups?? Horrible!!!

Next Phase Shop
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář Visa Acceptance Solutions odpověděl 1. srpen 2025

Hi Next Phase,
Apologies for any inconvenience. Can you please raise a support ticket through one of the following channels advising on issues you're seeing - https://support.authorize.net/knowledgebase/Knowledgearticle/?code=000001420. Fraud and payment setups are contained within Authorize.net and not Shopify. The new Shopify architecture only allows for minimal configuration around card types

14. srpen 2025

Its been really confusing to keep receiving emails saying I need to update the connection, yet when I follow the prompts it just says that I am able to receive payments. After seeing so many similar reviews of this issue, I looked a little deeper and what I found was I went into Shopify payments, there was a warning saying that my connection to Authorize.net needed to be updated, When I pressed update, and it took me in to where I can select payment types.
At the very bottom I had the option to Activate, I didn't change any selections but did Activate.
Then everything turned green, and the warning is gone now, I am not sure if that is the case with others, but it seemed to solve my issue, but we will see if I receive another email saying I need to update the connection in a couple days.

Urban Scrapbook LTD.
Kanada
Doba používání aplikace: Více než rokem
1. říjen 2025

This is a terrible update. As a subscription model, it has caused all of my members’ orders to remain pending. The transactions were successful, but no Shopify orders were created.

Unicorn Hunters Club
Spojené státy
Doba používání aplikace: 2 měsíci
3. září 2025

New update is still questionable. Transactions timeout on Shopify end. (So far they have processed eventually) and authorize.net just blames Shopify. If you're creating app and going to force an update it should work with the system easily, we should have to go hunting to figure out the problem. And not be able suggestions as to what the issue might be!

Hobby Express Inc.
Spojené státy
Doba používání aplikace: Asi měsícem
10. září 2025

We are leaving soon this terrible company called authorize.net
everything in this update was a mess
authorize.net tells you to update with no spesific instructions what to do first or second, just a message UPDATE then when it messes up everything they send you to shopify and shipify sends you to to authorize back and forth, they both let us down,
first we are leaving authorize, and hopefully soon shopify as well, they became too big to care and thats a recipe for disester

DesignerOptics.com
Spojené státy
Doba používání aplikace: 2 dny
21. srpen 2025

I did the Shopify update yet I am still getting emails asking me to upgrade. I have checked the integration multiple times and it appears to be fully updated. Be sure to check Settings>Payments>authorize.net in Shopify to see if you updated it correctly.

Also, the transaction logs that now appears in the notes on the order level have much fewer details than the previous integration. Most notable AVS results are no longer included.

International Military Antiques
Spojené státy
Doba používání aplikace: Asi měsícem
17. září 2025

We had to go round and round, but it seems like if you go through the banner icon in your payment settings instead of the app page, it might work. We aren't sure if it worked, but the banner telling us we need to update it went away. So, we'll see. But we might in trouble in a couple of days.

CBD For Life
Spojené státy
Doba používání aplikace: Asi 2 měsíci
26. srpen 2025

We have been unable to receive any payments since updating to this app. I called Authorize and they told me to call Shopify for support. I called Shopify Plus support and they told me this is a known issue for people using the Authorize.net app as they have been getting lots of questions about this. We were provided some troubleshooting FAQs by Shopify but we still cannot accept payments. Any recommendations would be appreciated.

KitchenBathCollection
Spojené státy
Doba používání aplikace: Asi 3 hodinami
Vývojář Visa Acceptance Solutions odpověděl 28. srpen 2025

Hi KitchenBathCollection,
I have found the support ticket logged and reached out directly to see how we can help resolve the issue