Recenze (642)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 94 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
8. duben 2025

I had an issue with the currency displayed on my website, I had a live chat with Jon and he was really helpful. The problem was solved in a few minutes.

5- Star Customer Service!

2freesiadesigns
Austrálie
Doba používání aplikace: Asi rokem
Vývojář Nova Apps odpověděl 9. duben 2025

Thrilled our live chat team fixed your currency issue in minutes! 5-star service is what we aim for with your Shopify store. Thanks!
- Kevin & Nova Apps Team

11. březen 2025

1. Impressive customer service. EJ went out of his way to assist us with our technical concerns and recommended the relevant solutions from Nova especially as we are still learning about the app. He also shared key points based on his observation on how we can enhance the look and features of our website.

2. The set up too was relatively easy compared to other apps we considered that needed ...

BalaiKamay
Filipíny
Doba používání aplikace: Asi 5 hodinami
Vývojář Nova Apps odpověděl 12. březen 2025

Thank you for the fantastic feedback! We're so glad to hear that our team could assist with your technical concerns and provide helpful suggestions to enhance your website. ...

25. duben 2025

Absolutely wonderful support from Jon!

I had been struggling to set up currency formatting on my Shopify store, and Jon was incredibly helpful, patient, and knowledgeable throughout the entire process. He guided me through each step clearly, helped troubleshoot and made sure everything was functioning perfectly in the end.

It's rare to come across support that feels this thoughtful and thorough — ...

KAYAL
Pákistán
Doba používání aplikace: Asi hodinou
Vývojář Nova Apps odpověděl 28. duben 2025

Thrilled our support made currency formatting a breeze! Thanks for praising our patient, thorough guidance—glad we could simplify the complex for your Shopify store!
- Kevin ...

29. březen 2025

EJ was really nice explaining me how to enable the app. I was so confused. Thank you so much, good pricing. Blessings [:

Sunflower Jewels
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář Nova Apps odpověděl 31. březen 2025

Happy we could clear up the confusion with a nice explanation! Great pricing is a bonus—thanks and blessings back! :)
- Kevin & Nova Apps Team

14. duben 2025

The customer support is amazing. Rain in a second made my life whole lot easy.

Meauiful
Indie
Doba používání aplikace: 13 dny
Vývojář Nova Apps odpověděl 16. duben 2025

Wow, that’s awesome to hear! Our customer support team is thrilled they could make your life so much easier in a snap. Thanks for the love—we’re here for you!
- Kevin & Nova ...

19. květen 2025

Excellent customer support. Therese was amazing. So helpful to small business owner just starting out.

Sheet Sherlock
Jihoafrická republika
Doba používání aplikace: Asi 2 hodinami
Vývojář Nova Apps odpověděl 20. květen 2025

Thrilled our customer support, especially our star team member, was amazing for your small business! Thanks for the love—we’re here to help you shine as you start out! 😊
- ...

18. březen 2025

Jon, muy amable y ayudo a poder solucionar el problema que tenia con al visualización de las monedas! muchas gracias!

Ko Machine Wear
Mexiko
Doba používání aplikace: Téměř 4 roky
Vývojář Nova Apps odpověděl 19. březen 2025

¡Gracias por sus amables palabras! Nos alegra mucho haber podido ayudarle con el problema de la visualización de las monedas. Si necesita más ayuda, ¡estamos a su disposición ...

23. leden 2025

Good free multi currency converter with fast customer service chat. very helpful!

IAM3F
Hongkong – ZAO Číny
Doba používání aplikace: Asi 2 roky
Vývojář Nova Apps odpověděl 27. leden 2025

Thanks for the great feedback! We're happy the multi-currency converter is working well for you and that our support was fast and helpful. If you need anything else, just let ...

28. květen 2025

I had a great experience with the support team today. Jon was very patient, knowledgeable, and guided me step-by-step until everything was working perfectly. I really appreciate the clear instructions and quick replies. Thank you, Jon!

İznikmavicini
Turecko
Doba používání aplikace: Asi hodinou
Vývojář Nova Apps odpověděl 29. květen 2025

Thrilled to hear you had a great experience with our patient and knowledgeable support team! Thanks for the love—glad we could guide you step-by-step with clear instructions ...

29. leden 2025

The setup checklist can be a little outdated but very helpful and responsive support regardless of time of day, helped me finish the setup correctly and now I have the app working.

fdo.cr
Kostarika
Doba používání aplikace: Asi 2 hodinami
Vývojář Nova Apps odpověděl 31. leden 2025

Thank you for your feedback! We’re glad our support team could help you get everything set up correctly. We appreciate your understanding about the checklist and are always ...