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I downloaded this app and set it up within minutes thanks to Trish. Trish went the extra mile and set things up for me by herself and made sure I got what I needed.Well done Nova for hiring such an amazing person! I also want to add that Nova itself did what other paid apps couldn't do and its simply finding the currencies i need.Also some features are paid in other apps and here are totally free. Kudos <3 Trish FTW!
We're committed to providing our customers with the best possible experience and are glad to hear that our customer support team was able to meet your needs. Thank you for choosing our app and sharing your positive experience with us! - Kevin
Great app. Super easy! Cool integration. I'm just getting my store launched and I know I'll have customers from overseas so this app is going to be super helpful.
Excellent! It's music to our ears that you are happy with our app! 🙂 Cheers to success!
Amazing. Good app and good customer service, they answer in a few minutes! I really recommend this app!
easy to use, and they made a video for it, very considerate. nice app, definitely recommend it, and it's free
Thank you so much for the positive feedback and review! 🙌 We truly appreciate you using our app and for recommending us to the community! Thanks, Stuart
Very helpful and extremely professional. Would recommend to anyone in search of an app thats easy to use.
Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us! Much appreciated, Kevin
Pat from the Booster Support was the best supporter I every had. He helped me, was super nice and veryyyy funny at all. BEST GUY
We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Thanks, Kevin
Carmel helped me out with all our queries! Great work! We had trouble with the widget and currency conversion on the screen, she handled it well. Appreciate the quick response
Your positive feedback means a lot to us! We're proud to be a part of your success and are committed to providing you with the best possible services and support. - Kevin
Did not solve my problem so I removed it, but it still shows on my website.
Hi there,
I've read your recent feedback about our app and I sincerely apologize for the inconvenience you've encountered.
I'd like to reassure you though that our app certainly works, as we use Shopify's API to process the conversions. However, we understand that certain theme or app incompatibilities can occur from time to time. That is why we have our 24/7 chat support team to help you out.
I'd also be happy to investigate this further and have it fixed for you, but I could see that you've already uninstalled the app. If you'd like to give our app another chance and reinstall it, I'd be honored to offer you any help you need so we can turn your experience with the app around.
Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it.
I hope to hear back from you soon.
Cheers,
Pat
Good customer service from Mary help me all along with every changes i needed on my store using this app also enjoy the quick response from the team time to time
Great service quick responses as well.
We're glad to hear you enjoyed our service! Thank you for your feedback.
- Kevin & Nova Apps Team