Nova: Multi Currency Converter , 1.345 değerlendirme
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Really great app, not only does it do the job but their customer services does a great job of helping you if anything goes wrong. Thank you Jon.
Thanks for your kind words! We're thrilled you love the app and our customer service. Please don't hesitate to reach out anytime!
- Kevin & Nova Apps Team
Alex's instant support swiftly resolved my issue in just one minute. Everything was simple and straightforward. Thank you!
Wow, that's great to hear! We're glad we could help quickly. Thank you for your kind words, and we're here whenever you need us!
- Kevin & Nova Apps Team
Jon was instant in providing help and the solution was spot on!
Amazing for its cost, which is, NOTHING!!!
Thrilled you found our help instant and effective! And yes, amazing value for free, right? Thanks for sharing your experience. Here whenever you need us!
- Kevin & Nova Apps Team
Great app, works great and customer service fast and top notch. Definitely will use on all my stores
Thrilled you're loving our app and customer service! We're excited to be a part of all your stores. Thanks for the support! 😊
- Kevin & Nova Apps Team
Not good. Cost us a lot of sales. The price kept switching between currencies and the price for variants was not showing properly. Customer service takes ages so I am just going to uninstall. Can’t wait for them 24 hours to respond
Hi Fatima,
I have just read your recent review regarding our app, and I want to extend my sincerest apologies for the challenges you faced while using it. I've taken note of your concerns and have sent you an email to further discuss the issues you encountered.
Additionally, I want to acknowledge that while we strive to address customer inquiries promptly, there are times when our response may be delayed when dealing with unique cases such as yours due to our limited resources as a completely free app. However, please rest assured that every case is of utmost importance to us, and we are always doing our best to handle them as urgently as possible. We also have a 24/7 chat support team that handles less unique cases efficiently.
Having said that, your feedback is invaluable to us, and we genuinely hope to hear back from you soon.
Sincerely,
Lester
I was having a little difficulty enabling the App but Therese was quick to help me. I really appreciate the efforts of Therese helping me out with the app. Overall 5 stars for the App and the customer service.
Thanks for the 5-star review! We're glad we could help you get everything up and running smoothly. Your feedback means a lot. Here to support you anytime!
- Kevin & Nova Apps Team
Its an amazing tool for currency conversion. I can say must go for it if you are looking for International Market.
Thrilled to hear you love our currency conversion tool! Thanks for recommending us for international market needs. 😊
- Kevin & Nova Apps Team
Great experience with Yaci. Nice, pleasant and humorous. Keep doing!
Thank you for the kind words! We're thrilled you enjoyed your support experience. We'll definitely keep the positivity and humor going.
- Kevin & Nova Apps Team
Great app. I had a small issue and contacted their support. Jon was very helpful and very knowledgeable! Fixed the problem in one interaction.
Thanks for the positive review! Happy to hear our support team was able to resolve your issue quickly. Glad you're enjoying the app!
- Kevin & Nova Apps Team
Last app I tried didn't work, this one seems to be working perfect and customer service Izzy is superb :)
Thrilled our app's working perfectly! Thanks for the kind words about our customer service. If you need anything, just shout! 😊
- Kevin & Nova Apps Team