MLV Auto Currency Switcher , Počet recenzí: 5 628
Zpřesnit
-
Podle hodnocení
I don't see the converter anywhere on my site and my theme is on the list, so it's hard to rate the app.
Creates a lot of white space between header and image. Screws up website layout.
Please Install this app if you really want want to mess up your store front. I installed this app and setup everything as they said and when I tested it on my live store my whole theme background got changed from white to black I don't know what type of code they are injecting into my theme. They don't even have live support to check and rectify this issue only option we had was to add them to staff and email them. And the worst part is we got to wait up to 24 hours to get reply. I didn't do that because i don't to want to keep running my ads with the messed up theme and get a huge bounce rate on my landing page. And i can expect the replies of Dev's under this review saying that you have installed the app for 5 mins and uninstalled we didn't had to chance to review your store and correct it. Yeah Blah Blah Blah. "NO ONE WANTS TO RUN A WEBSITE WITH A MESSEDUP THEME CAUSED BY YOUR APP . WE GOT PANICKED AND REMOVED THE APP INSTANTLY. MAYBE TRY ADDING LIVE SUPPORT TO RETAIN THE CLIENTS"
Hi,
We are truly sorry to hear about the issue that you faced.
I understand that it is not possible to wait for 24 hours with the issues in your live store. But, we have live chat support, to help and address our valued customer's queries on the highest priority.
I have sent a collaborator access request to your store. Please accept it so that we can look into the problem that you faced related to the app and do the further root cause analysis.
Bhavik, one of our Customer Success team members, sent a response to your email approximately one hour ago via our support email address.
Each review is genuinely received from our trusted store owners. We would really be happy to have you back with all the issues sorted.
We are committed to resolving this matter to your satisfaction.
Best Regards,
Sonali,
Customers Success Team.
On install of the app, this removed my instagram feed, my top navigation and social links. Looks normal in the theme setting however live, the errors occur within 1 second of loading.
I removed the app within 15minutes due to the site looking really bad. Emailed Mlveda and received no response. You can do this manually here https://docs.shopify.com/manual/configuration/store-customization/currencies-and-translations/currencies/how-to-show-multiple-currencies
We're getting many errors from this app on JS and the auto switcher isn't working properly. Also live chat support isn't available
Hi Lucia,
We can look into the issue that you faced related to the app. Sonali from Customer Success Team replied to your message on the live chat and further, you would have received an email from her. Just reply to that and reinstall the app, and we will be right there to assist you.
Best Regards,
Reshma
After the installation, my website started blinking and constantly reloading on all my devices. I tried to reinstall it, however, the result was the same.
Dont convert correctly. Cannot turn to default settings on my site! Very bad, and very sad!!!!!!!!!!
I downloaded the app and was not pleased with the way it was performing so I decided to delete the app. After deleting the app I was left with pieces of code on my store which is still affecting the currency and I am unable to get in touch with anyone to have this removed. I am extremely frustrated. I should have never downloaded this app!
Hi Evan,
We can definitely help you in removing the left over app code. However, if you wish to use our app for multi currency then we can also help you in resolving the issue that you were facing.
You can contact us at support@mlveda.com for any of your queries.
Also, you can contact us through our live chat available in the app's admin or on https://www.mlveda.com. Someone from our team will definitely get in touch with you to resolve your concerns!
Best Regards,
Reshma
Customer Success Manager
MLVeda
I can not change the currency from my website. I do not understand why and I can not fix it. I have followed every step the app gives me but it does not work.
We apologize for your inconvenience. Our team member has contacted on email, please reply and provide a chance to serve you best.
~MLVeda Customer Relation team.
I installed this app but it doesnt work i followed all steps but still no bar or currencies changes