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The application isn't working. I clicked on ‘Install’, but it's stuck on ‘Installing’ and isn't progressing.
Hi there,
We’re sorry to hear that you’re experiencing this issue.
Our team has reached out to you via email to assist with resolving the concern. Please feel free to respond there or contact us directly at support@mlveda.com, and we’ll work with you promptly to get the app functioning smoothly on your store.
Best regards,
Team MLVeda
Please don’t waste your time with this app. Their support is unresponsive—no replies, chat is always offline, and they make you to email for support never respond back. If you run into issues, it’s a sign to switch to a different app. Honestly, don’t even bother starting with this one!
Hi Jhwang,
We’re sorry to hear about your experience, but it looks like there might be some confusion. Our support team did respond to your queries, and it seems the issue was related to Shopify's default switcher, not our app.
We always strive to provide timely support and ensure our users have a smooth experience. If there’s anything we can do to clarify or assist further, please feel free to reach out—we’re happy to help!
Best Regards,
Reshma
Customer Success Manager
MLVeda
I do not see it on the bottom of my page at all why is that. It shows that it is installed but nothing is there
Thank you for taking your time in giving feedback. I apologize for the inconvenience. Our team will look into this at the highest priority and resolve it within 24 hours.
this app completely wrecked my websites coding. The staff would not help at all. I had to pay someone to fix it all. I would not suggest it to anyone!
switching currencies crached the page. doesn't work properly unfortunately. wouldn't recommend and will look for another solution
I regret the inconvenience. Would you please provide staff access to your theme to shopify@mlveda.com ? Our team will resolve the issue immeidately. Have send you personal email as well.
Please see the note from the shopify expert i had to hire because the app was causing issues on my website which meant that customers were not able to make purchases. The ADD to CART BUTTON did not work. As a result I paid 90$ for the shopify expert as well as loosing sales. I a very unhappy about this.
We found that this app didn't work as expected, when we contacted support, and gave them video evidence of the app not working, they told us it was. We're not interested in this type of work.
Does'nt work for what we wanted to do : supress VAT for extra-european customers. (even if the support of the app said : "its' okay" ;-))
Sorry for the inconvenience caused. It seems there is some misunderstanding. We are already in touch with you. Please reply to our email.
~MLVeda Customer Relationship Team.
If you don't want your theme being messed up badly i would 100% avoid this app and developers.
These guys are true amateurs, they distroyed my website's code. I really do not recommend installing this app.
Hi Marti,
Your website is working fine and there is no destroyed website code.
We checked your store and things related to our app were working absolutely fine. We did not get any clear explanation from your side about what issue did you face after using our app on your store.
The other reloading issue that you were facing was not because of our app as explained by our customer success agent to you on the chat.
Please check your store again and let us know if there is any issue. We would be really glad to assist you.
Best Regards,
Reshma
Customer Success Manager | MLVeda