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I tried to set up the app, followed their guide video and written and the button to enable the app never worked. I tried to reach out to support but only got the same guide sent back to me again. Not a great experience to have spent this time playing around with my currencies and trying to make this setup work. I highly recommend that this app work on a easier setup or better guide... I was happy cause it was free but it doesn't work for me.
I'm sorry you feel this way.
Like all other currency apps - we rely on the currency formatting of your store to make the app work.
It's a manual process impossible to automate.
It usually takes about 60 seconds to change the formatting and complete the installation.
For that reason - we offer a DIY video guide and live chat support.
We also offer a completely FREE concierge setup.
Sometimes, things just don't go as expected but I think we deserve a chance to help you fix the issue you had and provide you with great, immediate service.
So far, we helped over 200 store owners install and use the app.
I think over 140 five star reviews and 3000 online businesses that currently use the app will testify to that.
We will be happy to set up the app for you right away.
As you're an entrepreneur yourself, I hope this resonates.
Jonathan,
Co-Founder @ Conversion Bear
Great currency converter! It works very fast and is easy to set up in the user interface. Thank you so much!
really easy to follow. took me just 5 minutes to add 10 differnt currencys thank you so much. really helpfull
I was impressed by the 5 star reviews and thought this app will work like charm. But it's not. I was trying to talk with them, but it was the worst costumer experience I ever had.
As our team mentioned, you're using a 3rd party app that fails to support our currency formatting. The other app causes pricing and currency inconsistencies.
All auto-conversion currency apps rely on custom currency formatting in order to work properly.
As we don't have access to your other app code, it's technically impossible to solve it from our end only.
There are two possible solutions in this case:
(1) Integrate the external app with Currency Bear formatting
We integrate with other apps all the time. It's a standard process.
To integrate Currency Bear with external apps, the first steps would be:
- adding support for our currency formatting (${{amount}} USD) across all elements that have a price indication.
- using our Window module to convert prices by calling conversionBearAutoCurrencyConverter.convert(price)
for example:
conversionBearAutoCurrencyConverter.convert(20);
returns: --> {amount: "16.80", shop_currency: "USD", currency: "EUR", default_format: "{{amount_with_comma_separator}}€"}
We are always happy to help other teams with an integration. Just send us an email directly lynda@conversionbear.com or support@conversionbear.com.
(2) Using another currency app that does not change the currency formatting.
The only app that does this is Shopify's GeoLocation app:
https://apps.shopify.com/geolocation
Although it will not auto-convert your prices depending on customers location (which we do).
A final important note:
We always treat our customers with the utmost respect.
I think that 580 five star reviews will testify to that.
If you change your mind and want to try the app again - we will be happy to guide your external app team on how to integrate with Currency Bear.
Warm regards,
Jonathan.
CEO @ Conversion Bear
I want to work for you guys! ALWAYS Great work! I mean, all your extensions are easy to use and friendly to the point that my gran-ma can figure it out! thank you for being!
A fucking Mazing. They are awesome people not another e-commerce vultures. Awesome chat with Johnatan!
thanks for the brilliant review 🙌 cheers!
I thought it would be hard to change currencies, it took less than 2 minutes with this app. I literally copied 2 lines of code into the currency settings in shopify hit save, opened the app again to check it was working properly, and yes it was and in GBP, EUR, USD, and AUD
Just wow! After years of using one other popular currency converter, I have to say that this Auto Multi-Currency Converter is the BEST currency converter app. So many cool features and all free. I can finally place the icon wherever I want. It autodetects location and chances the currency automatically. You can select as many currencies as you want. You can round up or set prices however you want. And it's all free. Cant believe I kept up with the other app for so long. thanks guys this is awesome.
Very nice! I really like how it does. Perfectly solved my store issue.
Thank you sooooooooooooo much!
It looks like the best Currency Converter so far, very easy to use include auto Geo and a great customer support, well done !