JD Auto Schedule
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I used this app smoothly, when an incident occurred I was able to receive good support to get help and fix it!
I use this app to create time limited discounts and tag them so they appear in a featured collection on the front page. Very easy to set up and works beautifully.
Hey the app is no longer working at all. Can you please fix? It has stopped turning products on and off completely.
Hello there,
I'm very sorry you experienced an issue with our app. Unfortunately we did have a brief issue overnight which was quickly resolved as soon as we became aware.
I did send you an email at about 12 noon (UK time) explaining this with an apology which was before you left this review. Can I kindly ask you to check that you have received it?
All the best,
Jamie
I'm fully satisfied using Auto Schedule app on my Shopify store. It helps me in my marketing campaigns.
It's a great way to schedule new arrivals to go live at a later date. I've been using it for a few months now and really wish they would create the option to schedule multiple items to go live at the same time instead of having to individually go into each product and set the date/time to publish. If/when they add that option it'll be a 5 star app for sure!
Thank you for your kind review :-)
We are in the middle of developing the functionality to schedule multiple products right now! Hopefully it should be finished by the end of the month. If you're on our mailing list then you will receive an email as soon as it's ready. We've got loads of new features in the pipeline but do feel free to let us know if you have any other suggestions.
We had daily limited items in September and this was perfect. Took a star off because there were a few days where it didn't work. Customer service was great, but issue stayed a mystery.
Hands down to the awesome support i just received over the issue that arrised due to a technical fault, Claudia really helped me out in the time of need and even helped set the new schedule.
Nice repeat fonctionnality but for me this app works every other time.
Support very long to answer.
I go with another app and it works greats
I'm so sorry to hear that you have experienced these issues. I would like to get in touch with you regarding the issue of the app working every other time so we can get to the bottom of why this might have happened.
Regarding "support very long to answer" - as was explained to you at the time, unfortunately a couple of your emails ended up in the spam folder. After we identified this, we responded to you very quickly (within minutes) but we did not receive a reply to our last email offering support.
We have since completely removed the spam filter.
I hope to speak to you soon,
Jamie - Founder and owner at JD Ecommerce
the App works well - you can trust it to remove products at a specific time.
the downside is that Publish section does not differ between 'Draft' product and 'Active' product - which doesn't make sense to me as i would not want a product i work on to be loaded before i have approved it and changed to 'active'. this mean i am only able to use the 'Removal date & time' , but not 'Publish date & time', and therefore can not use the 'repeat weekly' as i need to manually publish the products.
Thank you for your review.
I just wanted to reply and let you know that we have listened to our customer's feedback and our app now gives you full flexibility over Shopify's product statuses. When scheduling products to publish you can now choose to ignore draft and/or archived products and you can choose the status your products should change to.
I hope this improves your experience of our app :-)
It's a good app and does what I need it to do. However when trying to add tags to launch specific products on our shop, the scheduler will not work if I am also trying to edit those products at the same time as the scheduled add time. Basically when the scheduler is supposed to be doing anything I can't be in that product with unsaved changes.
UPDATE: Customer service is great, they addressed this issue quickly. Seem like the app does work to add tags while editing, but it takes some time to process the information so the tags don't update until about 20-30 seconds after the set time (depending on the amount of products being edited).
Hello there,
Thanks for the review and I'm really glad our app does what you need it to do!
We've done a lot of testing around this and believe what has happened is just how Shopify works as standard and unfortunately there's not much our app or any other app can do about it. It's most likely that the scheduler was successful but because you might have clicked save to come out of Shopify's editor after it had run, the changes the scheduler made were overwritten.
As you will know, we've tried contact you to try to get to the bottom of this and see if there's a way we can make this better for you and other merchants but we've not had a response from you for a few days now. Could you get back in touch at your earliest convenience so we can be sure what's happened please?
Thank you!
Jamie